Shrek's Adventure London Reviews Summary

Experience Quality

Pros:

• "Me and my son absolutely loved this place. You get wrapped an immersed into the story from the moment you walk in."
• "Had the best time today, so much things to do and see. A great interactive journey for all ages."
• "Awesome tour for kids and adults."
• "We really enjoyed our shrek tour, plenty of film references and laughs."
• "Shrek adventures was absolutely AMAZING, filled with great actor's, they took amazing memorable photos."
• "Both children were fully immersed in the experience and loved the 4d bus."
• "The actors were hilarious and the effects were immersive."

Cons:

• "Very expensive trip for not even a 1 hour attraction, OTT cringey actors who hardly interacted with the kids."
• "Needs serious updating and to be made relevant."
• "Even with pre-booked tickets we had to wait over 50 minutes to actually start the tour."
• "This placed seemed a bit run down and not very exciting."
• "The experience was terrible everyone was unfriendly and not welcoming."
• "The most boring, pathetic and a waste of our precious valuable time."
• "Really poor. And a total waste of money."

Value for Money

Pros:

• "I got a better deal from discount-London.com so which is not too bad."
• "Fantastic fun even for 2 adults !"
• "Definitely worth the visit."
• "Tickets booked through blue light card.. 3 attractions for £57!!"
• "Book online ahead of time to save some money!"
• "Great experience in London. Reasonable with 2 for 1 offer."
• "Definitely worth the money and if your kids love shrek and stories they will love this!"

Cons:

• "Personally, i think that the price is too much for what is offered."
• "You get punished for doing this spur-of-the-moment."
• "The shop is also pricey so I rushed my daughter out ASAP."
• "The gift shop was way too expensive, and the photos were overpriced."
• "The price of the tickets is a bit high and but price of the photos is way way too high."
• "Way over priced for essentially a hours walk through if that!"
• "Don't recommend! Photography not allowed, really?? You take a lot of money for us to not use our rights of clicking pictures."

Accessibility and Convenience

Pros:

• "We have visited Shrek’s Adventure twice over the years and it remains a firm favourite with the kids!"
• "We booked tickets in advance for early entry with Merlin passes so didn’t have to queue."
• "We arrived before our time slot and was able to go straight in."
• "Children and adults were involved in parts and the characters didn't break character!"
• "The staff are passionate and they have a 4D section where you get sprayed with water."
• "The cast and staff are amazing, very nice and super professional."
• "Went at 10:00 AM, there was no queue."

Cons:

• "Disappointed that we rushed there for our booking time to find it had closed temporarily with no way of letting us know when it would reopen."
• "Just visited there today....oh god, if you have money to waste, throw it at this place."
• "The only downfall is that at the end of the tour is that we all should get back on the bus back too London as the ending is dull."
• "Thought the whole experienced felt rushed."
• "Need to book ahead though."
• "We were inhibited to take any personal photographes ourselves, given a card to have a bunch of photos taken by staff with remotely interesting sites and shoved along very quickly."
• "The photo collection was a bit disorganised."

Staff and Performers

Pros:

• "All actors are fantastic and do their characters well - especially the guy playing the Ugly Sister."
• "The actors and actresses are outstanding and add to the magic of attraction."
• "Not sure what I was expecting but this was great fun! Shrek fans will love it.... even the mammies and daddies!"
• "The staff was great, and so were the experiences."
• "A mix of 3d with glasses, 2d televisions, and live performances made this a unique experience."
• "Shrek's Adventure surprised me. It was awesome, and I think I enjoyed it more than my daughter did."
• "The actors were very good, they definitely put on an adventure show for the group."

Cons:

• "Unfortunately as a disabled guest in a wheelchair this trip fell below expectations, the staff weren't at all helpful in making sure our journey through the attraction ran smoothly."
• "One would really think an attraction deemed towards kids should be accommodating when someone is having a hard time."
• "The only part made me feel a bit uncomfortable was the photo shooting part at the start of adventure as it did feel a bit rush and pushy and the photo book is pricey as you already pay so much for the entry."
• "Staff amazing - need loos at the end as only at the start, if you have kids with you this isn't ideal."
• "Educate your staff on how to accommodate disabilities or put them in a non customer facing role."
• "Some of the actors were a bit meh, such as Cinderella and Sleeping Beauty."
• "The staff gave little-to-no instruction and really didn’t care."