Bailgate Hearing Reviews Summary

Customer Service

Pros:

• "Very impressed with the service and follow up appointments I have received."
• "From start to finish, my experience was excellent."
• "Very professional service by Gareth who really knows his stuff!"
• "The treatment I received from Leonie was first class."
• "Gareth to be friendly, professional and extremely knowledgeable."
• "First class service from Gareth."
• "Very helpful and friendly service."
• "Bailgate Hearing offer a very professional and personal service."

Cons:

• "Having visited several high street chains and one large hearing specialist I was overwhelmed by the different advice on offer."

Procedure and Treatment Experience

Pros:

• "Painless, and now wax free. Highly recommend."
• "The procedure wasn't painful and didn't take too long."
• "Booked in a check-up and cleaning but cleaning wasn't needed so I was only charged for the check-up."
• "A very thorough pain and stress free examination and analysis."
• "Gareth supplied me with a pair of state of the art aids to trial and the difference is astounding."
• "Instant relief! Woke up with a totally blocked ear due to wax and was able to get an appointment the same day."
• "Leonie was so professional and expertly solved my hearing issue with no pain whatsoever."
• "Very impressed with the level of service he delivered."

Cons:

• "I have worn hearing aids for a few years, both privately prescribed and NHS. Neither were very efficient."
• "Had been suffering with a blocked ear and hearing loss for a few days."
• "I’ve suffered with my ears for as long as I can remember, and after years of painful syringing."

Cost and Value

Pros:

• "I am now fully kitted out, have spent significantly less than I was quoted elsewhere."
• "It's worth every penny."
• "The session lasted no longer than 30 minutes and there was no pain or discomfort."
• "I didn't feel at all rushed."
• "A very reasonable price for the treatment given, and the follow-up is included in that price too."
• "Would definitely go back again, thanks."
• "The whole family has been to see Gareth now."

Cons:

• "I wasn't 'overly happy' at the thought of having to pay £69.."

Technology and Expertise

Pros:

• "The hearing tests were thorough with each step being explained in detail."
• "He showed me the inside of my ear and removed the wax."
• "Gareth supplied me with a pair of state of the art aids to trial."
• "Took a picture inside each ear before and after so I could see (as well as hear!) the difference."
• "Providing a look inside the ear before and after the micro suction to show the difference."
• "Gareth is very professional and explained everything what he was going to do."
• "He is happy to show you a video of your ears."
• "The micro camera showed that the other ear was partially blocked too."

Cons:

• "After years of abusing headphones, I would recommend them very much, very professional and very clean."