Optimal Spine & Sport Dimensions Reviews Summary

Effectiveness of Treatment

Pros:

• "For the first time in as long as I can remember my back, shoulder and neck are without pain."
• "The treatment he has been receiving here over the last 4 weeks has helped to improve his sleep most nights."
• "After just a week of gentle adjustments and traction I was able to completely stop taking very strong pain killers."
• "Following a planned course of adjustments expertly administered by Firas and corrective traction by Josh I am nearing the end of my goal."
• "After just few sessions with Dr Lam the relief was unbelievable! I can move better, sleep better and exercise without any pain or restrictions."
• "Within 3 months I would be 99% pain free and that proved to be absolutely true."
• "After first visit my backpain is gone."

Cons:

• "Really would not bother with this practice. I would look for a good osteopath instead."
• "Please be aware this place is not good at all."
• "After the first session my lower back pain became worst than never and turned into a Pubalgia."
• "Such scam spent 800£ one chiropractor who talks a lot and juggles between client while session and he got fired."
• "Optimal Spine have single-handedly put me off ever visiting a chiropractor again."
• "I went with one issue “upper back problem” left with neck Injury and various other issues like shooting pain in my hands."
• "Unfortunately, my experience was extremely negative."

Staff and Service

Pros:

• "The whole team were fantastic, they identified my issue and proceeded to correct the situation with realignment and traction."
• "The team are very friendly and give a very personal service."
• "Both are professional, friendly and really know what they’re doing."
• "I felt like I really mattered as an individual and was comfortable with every team member I met."
• "The staff are extremely professional and friendly and it's always a pleasure to come in."
• "Super friendly team here who pay attention to small details."
• "The guys here are fantastic! Funny, Friendly and complete professionals."

Cons:

• "No body answers the phone."
• "The receptionist herself was extremely rude - one of the other customers even asked if she wanted to finish dealing with me first which she shrugged off."
• "They'll also try to sell you insoles which cost a few hundred £."
• "The new guy he didn’t even know what he was doing."
• "I definitely don’t recommend this clinic! Very expensive for what you get in exchange."
• "was given to wear heel lift thinking my leg is shorter but actually because my pelvis twisted that was a reason to be leg shorter, so i after wearing a heel leg muscles became tight had to cancel visits and recover somewhere else."
• "Optimal Spine are more interested in instilling fear and pro-longing rushed 'treatment', than they are in actually treating you."

Accessibility and Convenience

Pros:

• "Their prices are very reasonable and they are located very close to tram and bus stops as well as a short walk from a mainline train station."
• "The staff are so good, friendly and helpful."
• "The staff are very friendly."
• "Receptionists are warm and friendly."
• "The staff is always polite and professional and it's a pleasure to go to the clinic every time."
• "This is more than just a chiropractic clinic. Luilia at reception is so warm and welcoming."
• "Get very useful tips from Julia the receptionist."

Cons:

• "The only negative part is that it is not covered by the NHS and has to be covered privately."