Osteria Del Portico Reviews Summary

Category: Italian restaurant London

Address: 7a The Grn, High St, London W5 5DA, United Kingdom

Phone: +442088403297

Rating: 4.4
based on 132 reviews.

Service

Pros:

  • "The service is friendly and caring."
  • "The waiting staff patient and attentive, and a there was a great atmosphere about the place."
  • "Service was great & atmosphere perfect for a Saturday chilled lunch!"
  • "The staff are also very helpful and friendly which makes for a good atmosphere."
  • "The service was impeccable the recommendations for dishes were very helpful."
  • "I absolutely loved the staff, who were respectful, cheerful, and incredibly attentive."
  • "Very friendly staff who couldn't do enough for you."

Cons:

  • "It's a shame the restaurant allowed this to go on or permits people to smoke right next other customers who are eating."
  • "Bad service. They served a couple next to us four times checking in on them."
  • "Service extremely slow, took nearly 2 and half hours to serve what was essentially a 30 minute meal."
  • "The waitress did not understand our enquires and failed to point out vegetables weren't included."
  • "We felt the staff were pushing us to get through our dinner a s.a.p. and they were not as friendly and welcoming as in the past."
  • "Service is awful plus food oil and absolutely overpriced."
  • "Service was poor - the waiters didn't look too interested or happy to be there."

Food Quality

Pros:

  • "The food was great and staff were welcoming and made an effort to be entertaining!"
  • "Food is delicious and the chicken liver starter is highly recommended."
  • "The pasta was made to al dente!"
  • "I had sea bass for my main which was delicious."
  • "The food was incredible."
  • "The food was presented beautifully and tasted phenomenal."
  • "The food was all delicious."

Cons:

  • "Below average... The pizza was the only thing we ordered that was okay."
  • "Well, the portion was huge but seafood was not great, mussels were fresh but the rest of it was not, there were prawns and ring squid."
  • "The food itself was adequate but nothing special and a very small portion for the price."
  • "Food itself was very poor."
  • "However my seafood linguine was not good (£16) to say the least. I couldn’t finish it."
  • "The food quality doesn’t warrant the absolute minimalist presentation and lack of attention to details."
  • "But the food was just average and below."

Atmosphere

Pros:

  • "Lovely atmosphere, good food, cozy space and the hospitality is really amazing."
  • "An authentic Italian restaurant in Ealing."
  • "The atmosphere, the staff and the food were simply excellent and delicious."
  • "An amazing little Italian oozing with authenticity."
  • "It’s like stepping into a mini Italy."
  • "Cozy authentic Italian atmosphere."
  • "It feels as a little piece of Italy right in London."

Cons:

  • "The restaurant lacked any Italian ambiance or presence, which was disappointing."
  • "There is hardly anyone that speaks proper English."
  • "The restaurant wasn't busy either."
  • "We were disappointed to find that there was no Italian ambience, and the service was lacking."
  • "The lack of Italian presence and the difficulty in staff communication made for a less than satisfactory 'Asian experience'."
  • "Service and atmosphere are great, but they are really lacking in options for vegetarians."
  • "What made the experience even more uncomfortable was the service, particularly a server, who happened to be a rude Asian girl."

Value

Pros:

  • "Some items are a little pricey, but it is for quality food."
  • "If you want to support a local business then this is definitely up there."
  • "Great food great value."
  • "Very good value, especially their pre-theater menu."
  • "Great authentic Italian food, good portions and reasonably priced."
  • "The prices are reasonable with impressive sized portions."
  • "Good portions and reasonably priced."

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