Piccola Italia Ealing Reviews Summary

Food Quality

Pros:

• "The best authentic italian food I’ve ever had in Uk!!"
• "Massive portions, fresh ingredients and a good variety to suit all tastes."
• "The food is delicious and it is a big portion compared to other restaurants."
• "Their seafood linguine are the best I've had and all their seafood / fish options are extremely fresh and so so good!"
• "Delicious pizza and calamaries."
• "Standard Italian pasta and pizza dishes beautifully cooked and presented."
• "The food can’t get better and the prices are fair for the portion size."

Cons:

• "Poor food and pathetic public relations."
• "And portions were so tiny and highly priced."
• "Several elements of our order was forgotten, Dishes lacked flavour."
• "I’ve ordered lasagna and a garlic bread for a takeaway. Probably the worst Italian I’ve tasted!"
• "Very disappointed,pasta on my main course was not cooked properly,i sent it back only to get the same meal back ,reheated and still not cooked."
• "The starters we ordered we a bit different than what they were described in the menu… the lasagna was mostly mushrooms with a very strong flavor…"
• "The food was disappointing! It didnt taste like italian food at all and it was very bland!!"

Service

Pros:

• "Service was spotless."
• "The servers were attentive, friendly and professional."
• "Lovely service - I will definitely return."
• "The waitress/host was very friendly and nice, but really slow."
• "Friendly staff who know the menu well and aren't too busy to converse."
• "Their customer service is great, they're attentive but leave you to enjoy your evening."
• "The staff were impeccable."

Cons:

• "Good pizza, unfortunately the service a little rude."
• "I arrived at a full restaurant to find we had no reservation... Totally unprofessional and unhelpful."
• "No one followed up as the waitress was too busy speaking to her male friend at the bar."
• "Just three main dishes arrived, one of which was incorrect."
• "The waitress wasnt really friendly and we couldnt call her because she was eating in the kitchen."
• "Stakes were cold we asked for medium rare instead we got rare meat. Only one waiter was running the place."
• "Really poor service... booked table for Mother's day at midday only to be told when we arrived that they had cancelled our booking."

Atmosphere & Location

Pros:

• "This small restaurant had a cosy, inviting atmosphere, with friendly and welcoming staff."
• "Perfectly located in the green high street, ealing."
• "It's got a great atmosphere, originality and ambience."
• "The restaurant was busy and buzzing with authentic decor,as one person said it was like having a mini Italian holiday."
• "Warm and relaxed atmosphere, lovely waitress what more could you want!"
• "Nice, welcoming atmosphere, fabulous food and very nice people."
• "Lovely place with delicious food and true Italian vibe."

Cons:

• "Lovely place, though a bit too hot in the beginning and too cold at the end of the evening."
• "At 22:00 they will close even if you are still having chat and wine with your friend you will have to consume quickly."
• "Sadly what was once a great restaurant is no longer. Food cold and not great quality."
• "Before covid it used to be The Italian restaurant to go to. But now unfortunately it is very expensive, even more than it was before and the portions are smaller."
• "Sadly disappointed. My wife and I felt like a nice Italian dinner near our home. Unfortunately we were let down."
• "The Tiramisu had not a single ounce of Mascarpone in it. Just pure milk and whipped cream."
• "Absolutely rubbish! The salad was days old, the pork piece was made of an old tyre that failed some car's MOT. The waiter was sarcastic and almost rude."

Value

Pros:

• "Most pasta dishes were around £18-19 which I consider expensive for a zone 3 restaurant."
• "In total l paid £16. Daylight robbery if you ask me."
• "Great value for money."
• "The food was so good and the people are really sweet."
• "Great veggie options!!"
• "It is definitely a hidden gem."
• "Amazing Italian food, staff were Italian and really friendly, give's you that authentic feel of dining in Italy."

Cons:

• "Such a waste of precious time and money. NEVER EVER AGAIN in this garbage hole."
• "Having checked the bill they charged us for the wrong Pinot Grigio which was twice the price!"
• "Absolutely terrible for £33."
• "I don't want to be harsh, but this place has nothing of authentic Italian food or vibe."
• "Bad menu, overpriced, staff attitude, dirty toilets, overpriced, service charge high, all around bad deal."
• "I ordered through deliveroo. The food came on time but the portion was tiny, for what I paid and was lacking in flavour."
• "The wait between starter and main was 35+ mins."