Wetherspoons (Victoria Station) Reviews Summary

Service

Pros:

• "Very quick and friendly service!"
• "Staff are very busy and keep everything going even during the mad morning rush hour."
• "The staff that were working behind the bar and also serving the tables were very polite and very helpful even giving customers directions and places to visit while in London...heard the conversation twice while we were in at 8am."
• "Even it was really busy, we got fast, polite and amazing service."
• "Staff are friendly and attentive."
• "Always friendly staff and a nice crisp fresh pint!"
• "Staff are very friendly and there are a lot of people who use it whilst waiting for trains."

Cons:

• "The staff need to be trained more thoroughly imo."
• "The server was disinterested she looked like she didn't wanna be there also handed me a roasting hot plate without warning me in nearly burnt my fingers off."
• "Rude staff demanded we go outside when one member of our party dared to ask for a well done egg for his pregnant girlfriend."
• "Furthermore a member of staff was rude and the table was dirty and wasn't cleaned at all throughout staff coming over to our table."
• "Bar staff were extremely unhelpful and unfriendly."
• "Went to Wetherspoons for breakfast. Staff were very unfriendly at the bar."
• "The mostly horrible service i ever had. Was 7:45 am, 6 people behind the bar and all of them ignored me."

Cleanliness

Pros:

• "Quick table service when ordering through the app. Toilet clean but had to ask for table to be cleaned efficiently done."
• "Clean and free to use toilets are a bonus in the area!"
• "The toilets are clean and tables are cleared frequently."
• "One positive though, the toilets were really clean."
• "Very clean place and it sets the ambient mood of pure relaxation."
• "They toilets were very clean and probably regularly serviced do will visit again?"
• "But when the staff are good, a great place to unwind, looking over the balcony at the hustle and bustle of commuters."

Cons:

• "I think they must've been short of staff today - dirty tables piled up with plates and glasses."
• "The whole place requires a deep clean and staff need customer training as a matter of great urgency."
• "It is the worst pub in the Wetherspoon chain, the staff is very rude and inattentive, also the place is dirty and messy."
• "Cutlery was dirty. Table was sticky and not clean."
• "Our feet were sticking to the floor. Obviously not been cleaned before opening."
• "The saddest fish and chips I've had in a while, and that's saying something."
• "Need to clean the place flys buzzing around crushed chip on floor used glasses piled on a table."

Food Quality

Pros:

• "The chicken curry, pizza and burgers are nice too."
• "Very good food and value for money. Limitless tea and coffee refills for £1.45."
• "Really good full English breakfast."
• "Great place for a reasonably priced satisfying veggie breaky."
• "Good simple food..Thanks guys.."
• "The bangers and mash were amazing."
• "Tasty food at a good price, especially for London!"