Aladdins (Hounslow) Reviews Summary

Food Quality

Pros:

• "The food is delicious and served up hot and very quick not forgetting the drink too."
• "Best Fried Chicken in Hounslow Central, miles better than KFC."
• "Always fresh food, and hygiene is great."
• "The best friend chicken and chips there is!"
• "One of the best burgers I've had."
• "The grilled chicken is absolutely AMAZING!"
• "Love the juicy and tasty chicken."

Cons:

• "The fried chicken is not delicious anymore."
• "Asked chicken wraps and when we opened the bag at home we found burgers instead..... this has happened twice within our recent 4 orders...some deaf people working there."
• "not so much the fried chicken . . .the burgers - gotta love them every time."
• "The fries taste like it was fried the day before."
• "It’s like a flavourless ghost town!"
• "The food was below average."
• "Absolutely disgusting food."

Service

Pros:

• "Reasonably quick service, polite staff."
• "Plenty of staff means that service is really quick, even at busy times."
• "Normally order off just eat and the delivery time normally says it will be about 45mins to an hour but these guys get to us within about 10-15 minutes."
• "Very positive and clean environment."
• "Staff are amazing."
• "Service and people working there were very friendly and helpful."
• "Staff have always been extremely friendly and polite."

Cons:

• "Terrible Terrible Terrible. Don't answer phone."
• "The staff was not helpful as he sounded like a kid not interested in his job which is to provide good service to his customer."
• "Never answer the phone, time to close is 11.55pm and you go there 11.30 and the lazy staff are inside but shop is closed."
• "This place had more staff than customers but yet the service was really slow."
• "Once again, simple order waited almost 15 minutes, staff too busy talking amongst themselves."
• "Poor customer service, uncaring staff, and slow with providing customer convenience."
• "Very poor service."

Price

Pros:

• "Price is good too."
• "Much better than many other fast food locations, and cheaper too!"
• "Best fast food restaurant why go to a rubbish place like chicken supreme if they give you shitty £1 ugly burgers and frozen chips Aladdin all the way big up the staff they are jokes as well and it has great prices."
• "Prices of the food are good."
• "Great for a reasonably priced fast food meal."
• "No one comes out of this place not being satisfied... Good value for money even without the lunchtime offers."
• "cheap and cheerful."

Cons:

• "My only thing is in my opinion a little pricey (particularly online)."
• "Paid £5.60 for a quarter pounder which literally had a thin patty, slice of cheese and the bun."
• "It is also rather expensive for a fast food shop, which is very important in this sector."
• "Price has gone up by almost £2.00 per item (as a meal) as a minimum."
• "Seriously you guys request minimum £30 order on Just Eat really? How times have changed and £4.50 for delivery seriously?"
• "You charge 40p extra for BBQ SAUCE in burger."
• "Prices on Menu Board differ to what they charge."