The Lost Elephant's Kitchen Reviews Summary

Category: Bistro London

Address: 15 Chalk Farm Rd, London, NW1 8AG, United Kingdom

Phone: +442074851440

Rating: 4.5
based on 112 reviews.

Food Quality

Pros:

  • "Amazing and very fairly priced food."
  • "The traditional English breakfast is just the perfect start into the day."
  • "Fantastic Food! Reasonably priced."
  • "Everything we ordered was delicious and the portions were really generous."
  • "The food was very delicious, I had the Lost Benedict and cannot wait to go back to try some other items on the menu."
  • "Wow, this lasagna is absolutely amazing!"
  • "Considering how busy the cafe was we received our food in good time and it was very tasty, everything was piping hot and fresh."

Cons:

  • "The quality of the food didn't reflect the price."
  • "The food wasn't great to be honest. I had the Halloumi Breakfast and the halloumi was floppy and wet."
  • "The dried up baked potatoe with the hard shriveled mushrooms."
  • "The burger we ordered came with dead flies in the fries."
  • "I had smoked salmon as part of my dish and it was a very pale pink / brown."
  • "However, some parts of the food (salmon, Maple Syrup, Bread) seemed to be low-quality."
  • "The French toast was good but a bit too sweet for me - it could have had less syrup on it."

Service

Pros:

  • "The staff are super kind."
  • "The staff is friendly and attentive."
  • "I would like to thank all the stuff for being so friendly and welcoming."
  • "The customer service was magnificent! The waitresses are so sweet and welcoming."
  • "The staff were really friendly, especially the Cypriot waitress with the best london accent."
  • "The service was exceptional, all the staff members were friendly and attentive."
  • "Service was impeccable thanks to the staff."

Cons:

  • "There was some wait for the server to come over to take an order... Our drinks arrived well after we finished eating and again, they were not actually hot, only lukewarm."
  • "The food was good, but the service was very questionable: mixed-up orders, the waitress spilled some coffee and didn't even think about bringing a napkin to clean it."
  • "Waited 1,5 hours for food. Got served the wrong drinks."
  • "Service was also lacking and the fact we left most of our food and drink was not even noticed."
  • "The waiter serving us was very rude, and sighing all the time when we ordered."
  • "Food was good, but absolutely bad service. Waited very long for the food, staff was constantly delivering the wrong food and didn‘t know the menu. Also very unfriendly."
  • "Terrible service. The waiter either forgot we existed, or decided he didn't want to deal with us. We left after half an hour of waiting to put in a food order."

Ambiance

Pros:

  • "The back garden, which is really cosy and detached from the hustle and bustle of Camden."
  • "The atmosphere was very welcoming; soft jazz in the background and a beautiful decor with stunning homemade light fittings."
  • "Been going here for decades! The atmosphere is lovely."
  • "A lovely little place, a great atmosphere."
  • "The soft jazz/bossa nova keeps the place in a never ending brunch mode."
  • "Their outdoor seating is a perfect oasis, surrounded by greenery and cute decor."
  • "The atmosphere is cozy and inviting."

Cons:

  • "Because we were sat in the basement which was very cold, we ordered hot drinks to start with and food... everything was lukewarm and got cold almost instantly."
  • "PLEASE FIX THE ENTRY DOOR!! it was freezing and it could not be closed properly - a bad experience."
  • "First it was very cold outside and the door were opened, also toilet is kinda outside. Very cold place..."
  • "We were seated downstairs in December. Cold enough inside that everyone kept their jackets on - but I understand this. But the food went cold almost immediately."
  • "The place is tiny/messy and there is almost no space in between tables."
  • "only one WC cabin isn't enough for a busy place like this."
  • "No toilet paper in such a busy place in the afternoon ... sink very dirty and the soap full of dust."

Value

Pros:

  • "Delicious food, and decent prices for London."
  • "Very reasonable prices with more than ample quality sourced food."
  • "Great food, wide range of options & big portions! Very well priced."
  • "Excellent value for money."
  • "The food was great, staff were super friendly and service was very fast."
  • "I was very surprised by the pricing, as I expected to pay much more than I actually did being as this is a place in London!"
  • "We were charge £24 which for London is very competitive and the quality was spot on!"

Cons:

  • "Even tried charging £1.70 to swap gluten sausages for mushrooms."
  • "So paid £8.95 for two cold scrambled eggs in a bit of toast."
  • "When I asked for a little more butter to moisten the dry potatoes I was indignant that they expected me to pay another £2 more for it."
  • "To note, refills of hot water should be free, charging £1 is totally crazy!"
  • "There is extra charge if you want the poached egg in your order to be scrambled."
  • "Expect to wait 60-90 min for your food."
  • "We queued for about 30 mins to get in and sat for an hour waiting for food downstairs."

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