Beaches Cafe Bar Bistro Reviews Summary

Food Quality

Pros:

• "Some of the best chips that I've have eaten. Really nice food and friendly, hard working staff."
• "The food is really nice and can't complain at all about the staff."
• "Food was of good quality and the prices fair for the prime location and view."
• "Our fish and chips were nice."
• "Both the Cod and Chips and the Calamari were good."
• "The ingredients were excellent quality and the burger, bacon and Cumberland Sausages perfectly cooked."
• "The food, a beach burger, was delicious and fat."

Cons:

• "Had fish and chips and the fish was full of tiny bones and the batter was tasteless."
• "Food not great, I’ve ordered fish and chips, the fish was full of bones."
• "The food is alright but £9 for a hot dog... please"
• "Way way overpriced for rubbish food."
• "The food is greasy and tasteless!"
• "Food was okay but the chips were cold and was served on a slab which isn’t practical."
• "This is the worst fish and chips I’ve ever had."

Service

Pros:

• "The service was good enough and the overall experience was smooth."
• "The service was really friendly and we had a table at the window with a great view of the pier."
• "Service was brilliant with really friendly staff."
• "Young staff very good customer service."
• "Good, friendly service."
• "Service was great. Truely lovely people!"
• "Great service. Great staff."

Cons:

• "Staff cannot manage when it is moderately busy (half the tables full)."
• "Waiter took away my plate while I was still eating and was left to continue eating on a serviette."
• "Place was dirty and service very slow."
• "Awful place to eat we went today there. It was a total disaster incompetent and rude staff we waited for more than 60 minutes for the food that never arrived at the end we left the place didn’t even eat."
• "Service was extremely slow my wife had a black coffee and I had a strawberry milkshake."
• "Food OK but extremely long wait to place an order even just for a drink."
• "Service awful! Waited in queue(only 3 people in front ) for over 20 mins."

Staff Behavior

Pros:

• "Popped in to Beaches for a quick coffee at about 11am, the young lady serving was very friendly and even said thank you when I put some change in their charity box."
• "The waitresses were all lovely and very friendly."
• "All the staff in the restaurant said hello to all customers and thanked them on their way out."
• "Very friendly and helpful staff, will be back soon weather permitting."
• "The owner is pleasant and makes time to say hello to you."
• "Staff were very welcoming and helpful."
• "The staff was top notch and put themselves out to give a polite and great service."

Cons:

• "Waiters where friendly but the front guy, I think he was sort of manager, very rude, unprofessional, racist and many more."
• "Would NOT recommend VERY rude staff with absolute attitude problems, spoilt a nice family day out as left me feeling very annoyed."
• "They made racial remarks about our kind, what ever that means."
• "Refused entry upon arrival... very prognostic rude man at the front found him extremely covertly racist!"
• "The manager was very rude and unprofessional, arguing with me, my son, my daughter."
• "Staff absolutely shocking, judging me on my choice of foods, having private jokes about me behind the counter."
• "The staff were very rude even said I've finished talking with you."

Price

Pros:

• "Food was of good quality and the prices fair for the prime location and view."
• "Reasonably priced."
• "Food quality was good and prices were fair for seafront chippy."
• "Great views and good value for money what more could you want?."
• "Prices and very decent for the quality of food."

Cons:

• "Drinks overpriced but putting that down to location."
• "Food is OK but very over priced."
• "The food is alright but £9 for a hot dog... please"
• "Way way overpriced for rubbish food."
• "£2.40 for a cup of tea is also steep even given the cost of living rise."
• "It's so overpriced for what we got."

Cleanliness

Pros:

• "Toilets and facilities were very clean."
• "All the staff were nice clean place as well."
• "The place was spotless."

Cons:

• "Place was dirty and service very slow."
• "Toilets don’t seem to be checked on throughout the day as they were not in best condition by 5pm on a Sunday."
• "Venue: great view but lot of rubbish all around on the decking and messy toilet."
• "Lot of rubbish all around on the decking and messy toilet."
• "Toilets were unhygienic with sanitary napkins on the floor."
• "The dining area was not cleaned properly with plates left on tables nor were the tables wiped down after the plates were eventually cleared."

Location

Pros:

• "Great little seafront café that sits on the seafront overlooking the beach and the pier."
• "Location is very nice near the sea with good weather."
• "The view from inside and out is spectacular really lovely looking over the Thames Estuary."
• "Lovely place right on the seafront."
• "Nice views over the water."
• "A great cafe situated on an excellent view which was right above the beach on Southend sea."
• "Nice cafe next to the estuary with very good views."

Cons:

• "Venue: great view but lot of rubbish all around on the decking and messy toilet."
• "The view was nice, but unfortunately, the service was very poor."
• "Great position. Place was dirty and service very slow."