Pavilion Bistro Reviews Summary

Staff and Service

Pros:

• "The staff did really try to make sure everything was how we wanted it."
• "One member of staff who brought our food was very pleasant."
• "The waiter even went out of his way to let me and my sister know that the desert we ordered wasn’t vegetarian."
• "He has a fantastic way with customers, very knowledgeable of the food and local area."
• "Staff were amazing, helpful, courteous and attentive."
• "Outstanding customer service from Ian our waiter who looked after us both visits."
• "Staff are excellent had a trauma with my father as he needed medical attention and the staff dealt with the matter so professional."

Cons:

• "Very disappointed with the service, asked to pay for drinks before receiving them?"
• "The staff are overwhelmed and can't cope with extra couple of food orders."
• "Many mention delays and poor staff attitude."
• "Gorgeous restaurant, fabulous food but unfortunately the staff let it down."
• "Very disappointed with the service, took 40 minutes for our meal."
• "Waited 50 minutes for our food and when we finally got it, it was cold."
• "Been twice and got over charged with someone else's bar bill the first time, and 7 deserts when we only had 2. £30 over charged the second visit. Not even an apology from management."

Food Quality

Pros:

• "Absolutely the best place to go for a meal. Back after our wedding meal for our anniversary meal."
• "The surroundings were absolutely beautiful and there was lots of choices of food to chose."
• "Just had breakfast, it was fantastic. Quality locally sourced food served in a extremely comfortable snug."
• "The meals are excellent, alternative interpretations of familiar classics."
• "Fantastic food and excellent atmosphere with lovely people made it just welcoming."
• "The food was fabulous and absolutely gorgeous."
• "A lovely afternoon spent with 2 of daughters and 1 granddaughter for her 14th birthday had afternoon tea with martini mocktales. (highly recommend)"

Cons:

• "The sandwiches were a bit lack-lustre."
• "All sides are extra (£4-£6 each) so you pay for veg/chips on top of £15-£20 main course - bit much considering the food was nothing spectacular."
• "The Tandoori Chicken was very dry and served without the mint & lime yoghurt."
• "£24 for sea bass which was heavily burnt and duck which was extremely over cooked."
• "The BBQ spare ribs were only good, they should be sticky with a thick sauce but it was a bit thin."
• "Don't order the monk fish and prawn curry its like a soup and has no taste!"
• "The trio of lamb (very overpriced for the quantity) was disappointing."

Value for Money

Pros:

• "The drinks are reasonably priced as well & you can get a bottle of wine for £15."
• "Would recommended it well worth the money."
• "The kids meals are such good value as well!"
• "I raised a smile when the bill arrived, 20% off on a Wednesday."
• "The food was absolutely excellent & very good value."
• "Food great and not overpriced."
• "Amazing value for money."

Cons:

• "For 4 people having 2 courses each and a couple of cocktails £243 seemed extremely steep."
• "Overall this place is definitely style over substance in my opinion."
• "We found it to be on the more high priced side."
• "A hundred and forty four pounds for a light lunch was ridiculous."
• "Lovely place to eat, friendly staff, prices probably 20% to much for what you get, wouldn't recommend."
• "All portions small and expensive. Left the place hungry- had to call at a chippy on the way home."
• "I went for my birthday treat for an afternoon tea... For £50 I would expect champagne."

Atmosphere and Location

Pros:

• "The restaurant is lovely indoors but is also set in beautiful grounds with outdoor seating and heaters."
• "Set in a gorgeous rural part of birtle... Would be especially amazing to sit out and dine there in the summer!"
• "Stunning location."
• "Absolutely beautiful hidden gem. It feels like you are somewhere else.. on holiday."
• "This is a real hidden gem, the restaurant is amazing."
• "Beautiful surroundings and a super spot on a summers day."
• "Beautiful setting overlooking the bowling pavillion with lovely landscaping."

Cons:

• "The building is definitely a 21st century experience, with a sweeping staircase, state of the art fireplaces and indoor trees with pin prick lighting."
• "Only problem on our visit was that the tables were different heights and as the table tops are of a granite design was hard to see."
• "But that’s where the smokers ended up which spoilt it if you dont want to breathe smoke whilst enjoying the sunset with a cocktail."
• "Shame about the early closing time here... so go earlier than later in the day."
• "Lovely place but very quiet."
• "The main problem was the delay with each course, a total of 3 hours for a very basic lunch."
• "What a joke this place is in regards to the management of my friends wedding."