Parsley Box Limited Reviews Summary

Category: Delivery Restaurant

Address: Orchard Brae House, 30 Queensferry Rd, Edinburgh EH4 2HS, United Kingdom

Phone: +441313260131

Rating: 4.0
based on 445 reviews.

Meal Quality

Pros:

  • "Parsley Box is good quality food at a more than reasonable price."
  • "Without exception, Parsley Box meals are full of flavour and very healthy."
  • "The quality of the meals is amazing."
  • "Most of the meals are delicious."
  • "Great tasting well-cooked meals!"
  • "The taste was really great πŸ‘ a friend who had the meal with me (her first Parsley meal) couldn’t believe the difference to other shop bought meals, her comment was 'it tastes just like homemade'."
  • "The quality of the food itself is outstanding! Often β€˜ready meals’ can taste rather processed but these taste just like they were home-cooked and are absolutely delicious… and all in just a few minutes in the microwave!"

Cons:

  • "Absolutely dire. Worst meals I've ever tried."
  • "The Chicken Fricassee I had yesterday (MAR-23 2069) had to be thrown away as the rice was hard and inedible."
  • "It is ABSOLUTELY DISGUSTING. It bears no resemblance to the photo on the pack."
  • "Some of the meals are not good. The flavours are very poor & contain lots of gravy & little of the meat."
  • "Meals nothing like the pictures, flavourless and very little meat in a glutinous gravy/sauce."
  • "The chicken korma was pleasant but bland and the chicken was dry."
  • "Didn't like the fisherman's pie though, I'm sorry to say - that was tasteless."

Portion Size

Pros:

  • "The meals are just the right size for me."
  • "Yes the meals are small but that is why I like them."
  • "The meals are just the right size for Dad, and are not only delicious, but very reasonably priced as well."
  • "Really tasty and just the right portion size."
  • "These meals are just the right size for a smaller appetite, and are very tasty."
  • "Exact portion size for Dad and a calorie counter, me."
  • "We find these to be very tasty, just about the right size - with a few vegetables added."

Cons:

  • "Portions are ludicrously small."
  • "Only for myself, I find the meals leave me hungry for a bit more."
  • "There isn't much substance to the very small portions, very much gravy based with very little meat."
  • "Generally find I have to heat up two boxes to get one reasonable portion."
  • "The Cumberland pie again was so small that Mum had to have another dinner after it."
  • "Portion sizes are tiny, according to my mother they are only fit for a small child."
  • "The portions are small, which may suit someone with a tiny appetite, but they leave me wanting more."

Customer Service

Pros:

  • "Since posting this review everything has been resolved and what can I say excellent A+ customer service from Claire who helped straight away."
  • "I’ve dealt with Parsley Box for many month not just is the quality of the meals 5* but the whole business is 5* the friendliness of the staff to the speed of receiving the fantastic products."
  • "The people I have spoke to when ordering on the phone are always very good and helpful."
  • "I was particularly impressed with the service I received when my Parsley Box was stolen from my front door, not only did I receive the full order next day but also a full refund."
  • "When I phoned to report this, the lady on the phone was extremely helpful, and the damaged meals were quickly replaced."
  • "It is so easy to order with helpful staff who help me decide what to have in my next delivery, which arrives within a few days."
  • "I have always found Parsley Box efficient and reliable."

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