Address: 4 Pan Peninsula Square, London, E14 9HN, United Kingdom
Phone: +442075381111
Rating: 4.3
based on 399 reviews.
Service
Pros:
"Staff were very nice and polite."
"The staff are amazing and especially the lady who served us, she helped a lot with keeping our kids busy at times when they got slightly cranky."
"I received amazing service from Shadiye. Could not have asked for someone more polite and kind and personable."
"Our waitress Sadiye made our experience 10x better creating a comfortable and great experience."
"The service was both fast and attentive, enhancing our experience with complimentary limoncello shots."
"The waiter and service was amazing."
"The food also came within 15 minutes and our waiter was so lovely."
Cons:
"They had the cheek to charge a 12.5% service fee too."
"The service and food was very disappointing this time round."
"The service was awful..every time we needed something it took us several minutes to flag down a waiter, and they always seemed annoyed/impatient."
"Service was slow during ordering as only one guy behind the bar having to do all the work."
"The staff were fantastic - friendly, helpful and efficient."
"However we had very bad experience with staff."
"Horrible service - unpleasant server and floor manager initially refused to take off the discretionary service charge."
Food Quality
Pros:
"The portion sizes were quite big for the average London plate."
"Very good quality."
"The pizza and gnocchi were lovely though."
"Generous portion sized food. All well cooked and tasty."
"Perfect flavorful chunky sauce delicately layered in pasta sheets in blanket of yummy oozing cheese."
"The food was great and delicious with really generous portions that filled and satisfied everyone."
"The food was delicious, very fresh also well made."
Cons:
"The pizza and wings was dry and lacked flavour."
"The bar snacks weren't great."
"The food is nice but overpriced for what it is - there are tastier Italian restaurants out there which are much better value for money."
"However the food overall lacked a bit of flavour."
"The portions were big and the food looked nice, but sadly, my chicken fillet was dry."
"Nothing is made to order or fresh or good... Whorst bruschetta I've ever tasted."
"Unfortunately, mussels in the seafood pasta didn’t taste fresh and had to leave the restaurant urgently due to an upset stomach."
Ambience
Pros:
"Pleasant atmosphere and the lighting makes for good ambience."
"The place is beautiful and the vibe is amazing."
"Celebrated my boyfriend’s birthday with a group of 25. Great atmosphere, good music, spacious and the view is just amazing."
"Beautiful family-owned Italian restaurant with a large seating capacity both indoors and out."
"They have huge terrace and amazing interior."
"Very nice vibe to the place, I imagine in the daylight the view of the harbour also adds to that."
"The atmosphere was cozy and inviting, with dim lighting and rustic decor. The staff were friendly and attentive, always making sure we had everything we needed."
Cons:
"The ambiance could be better, but definitely not important."
"There is not that great of a view from inside and it felt more like a destination for birthdays, prom nights and such than a fancy night out."
"The panorama from the skybar is great for someone looking for drinks with a view but without a long queue!"
"Place was decorated for halloween with waiting staff all with painted halloween faces .. strange for an italian restaurant."
"Customer service wasn’t much to write home about either."
"What let the restaurant down was the ambience and service."
"It’s amazing place to chill. Great service, good food and drinks."
Value
Pros:
"Perfect place for casual dinner or lunch. It's not expensive and it will provide a lot of space."
"The prices were incredibly reasonable."
"Prices are reasonable and Food quality is acceptable."
"All in all a cracking place without being overcharged!"
"Not to forget it’s not as expensive either, so you can totally enjoy a great time with your family."
"Greatly reasonable priced food for Canary Wharf but it doesn't mean they compromise on quality."
"The food quality is really good for the value proposition, it is hard to beat."
Cons:
"The overpriced drinks are not worth the wait."
"Overall the food is lovely but the staff are quite rude frankly and not worth the charge, even if it was only £1.50."
"It's a bit pricey for what it is but then again it is in a posher area so we pay a premium for that."
"Drinks are a little more than what you'd expect in the wharf (£8 for a glass of wine)."
"We were charged a 'cakeage fee' £25 to bring our own birthday cake."
"But tables are a bit close together - feels a little clinical / packed in to maximise amount of guests."
"You do have to pay service charge which was okay by us."