wagamama tower hill Reviews Summary

Food Quality

Pros:

• "The food here is amazing! Warm, cozy and hit the right spot!"
• "Fantastic Asian cuisine from Korean bbq beef to omakase (delightful) to donburi to fresh juice concoctions, all pleasing to the palate and pocketbook."
• "Absolutely delicious ramen at this place."
• "The dynamic range of ingredients used within each dish make for a superb and absolutely delightful meal."
• "The food tasted better than any Wagamama I've visited before."
• "Top notch food, with friendly, polite and simply amazing service!"
• "The Food was excellent."

Cons:

• "One of the worst ramen, tasteless and sticky noodles."
• "Very mediocre food, small portions, and inauthentic."
• "Food was average, menu had limited choices, portion size is small and somewhat pricey."
• "The food isn’t horrible, but definitely not good enough to merit going here just for that."
• "Food was disappointing."
• "The food was very overpriced."
• "The soup is tasteless."

Service

Pros:

• "Every staff member stopped by and greeted us at some point while tending to our needs before we even asked."
• "Our server Shahrukh was very friendly and helpful."
• "Very friendly and attentive staff, service is very fast even during the lunch hour."
• "Service was brilliant. I have gluten and dairy allergies."
• "Greeted with friendly staffs and fast, efficient service."
• "The staff were very polite and happy to ensure that all our needs were catered for."
• "Service staff was friendly and very attentive."

Cons:

• "The experience me, my family and friends had at this place was pretty disappointing."
• "The service in our last visit to this branch was non-existent."
• "We’ve been waiting even waiter to make an order, they haven’t came to us."
• "Service was seriously lacking."
• "None of the staff came to update me on my order, I had to ask."
• "Very poor service."
• "The service soooooooooo slow."

Ambiance and Location

Pros:

• "Everything about this place is synonymous with the classic wagamama essence that many, including myself, have come to know and love."
• "It was a dark and stormy night when we visited - but the warm welcome and the excellent food more than made up for it!"
• "Overall ambiance was good and drinks are really awesome."
• "What a gem right next to the Tower of London."
• "Nice environment for a casual dining setup."
• "The hygiene in this restaurant is really good as the seating areas were all clean and well looked after."
• "Magnificent windows looking over the Tower of London."

Cons:

• "Not as nice as usual."
• "Wooden cafeteria style seating."
• "The seating arrangement is quite unique, as they only have shared tables."
• "Didn't like the hard wood bench seating!"
• "Do not go here on a date or with other people, because you will not hear a thing of what they’re saying."
• "Only criticism is that due to the open and circular design it is NOISY."
• "The seating is hard and like a conveyor belt of customers."

Price and Value

Pros:

• "Considering located inside Tivoli prices are ok."
• "It was a good portion for the right price."
• "and most importantly, the price is not expensive."
• "Meal was a decent price."
• "Great food and not too expensive."
• "Cheaper than most places in London and more tasty to boot."
• "Quite affordable given some of the portion sizes."

Cons:

• "They’ve increased their prices too which is annoying, overall I’m put off now."
• "The food was very overpriced."
• "Prices are way overpriced compared to the horrible food."
• "The food isn’t horrible, but definitely not good enough to merit going here just for that, and why anyone would go here for any other reason is beyond me, because the prices aren’t good either."
• "Food was average, menu had limited choices, portion size is small and somewhat pricey."
• "To me it is a rip-off chain that uses the healthy image of Japanese food to sell mediocre, overpriced products."
• "The food is fairly low quality."