Nando's Wood Green Reviews Summary

Service

Pros:

• "We were seated quickly and did not have to queue long before placing our order."
• "The staff were polite and accommodating."
• "Lucas was extremely nice and friendly, he made sure to cheer my friend up as it was her birthday."
• "Nando's in wood green offers an excellent service and is beautifully decorated restaurant with some tropical music playing."
• "Kasia was an absolutely brilliant help!"
• "Friendly staff and the food was presented well."
• "Staff are friendly and accommodating."

Cons:

• "I am never coming back here again, bad experience after the lockdown and will never be coming back."
• "staff very rude."
• "Anybody could get a serious accident if Nandos do not prioritize on customer's health and security."
• "Terrible service. They forgot my order, I waited over 30 minutes and had to chase."
• "For a manager I did not expect that kind of behavior/attitude from him. Clearly customer satisfaction is not important to him."
• "Poor customer service.. ordered food, never received it."
• "The staff here rude, ignored us most of the time."

Food Quality

Pros:

• "The chicken and chips were good, so was the salad."
• "The food is always well prepared."
• "The food hits the spot every time."
• "Everything was cooked well and seasoned lovely."
• "The food was tasty and served quickly."
• "The food here is tasty and delicious."
• "The food as always was amazing."

Cons:

• "Food is always a bit disappointing, even the garlic bread."
• "The food somehow seems more underwhelming and common compared to other places."
• "The food served was cold, I ordered a butterfly chicken and the meat served is far from fresh."
• "Absolutely rubbish I wish I didn't bother! I ordered chicken livers with 2 sides and the coleslaw was missing also no butter for my bread roll."
• "The food wasn't bad. However, I fell to the floor because of carpet wrinkles."
• "Food has regressed dramatically in our last two visits, both times the chicken has been almost entirely tasteless bar a bit of flavour on the skin."
• "Their creamy mash potato was bland and dry and the cloudy lemon drink was disgusting."

Cleanliness

Pros:

• "Place was clean."
• "Nando's restaurant is always very clean and hygienic."
• "Restaurant was nicely decorated and not too noisy despite the busyness."
• "Nice restaurant. Great atmosphere. Like the service. Clean place and tables are kept clean."
• "The restaurant's atmosphere is cozy and inviting, with warm lighting and comfortable seating."
• "However, clean, tidy, quick, clean bathrooms and hot tasty chicken."
• "The salad fillings were fresh in the burgers which is great."

Cons:

• "The plates and cutlery are never 100% clean - it's a bit disgusting."
• "The table was very sticky and the bottled condiments also sticky."
• "The toilets definitely need to be cleaned as the women's toilets where disgusting."
• "The area where you refill your drink smelled like sewage."
• "The whole place just needs a good clean."
• "The toilets were appalling and disgusting."
• "And the toilets were appalling and disgusting. This restaurant was pure garbage."

Atmosphere

Pros:

• "A very nice atmosphere here with good decor with a lot of cool stuff to look at while you're here."
• "The atmosphere was peaceful when I went."
• "The whole of the restaurant has been transformed and the decor is beautiful!"
• "When we came in, the atmosphere was nice and welcoming."
• "Pleasing, welcoming atmosphere based in the middle of wood green."
• "The decor is trendy and the music played adds to the nice eating experience."
• "The service at Nando's is always warm and welcoming."

Cons:

• "The atmosphere is not as exciting."
• "However not as atmospheric as it used to be. Just practical."
• "The atmosphere was hostile."
• "Overall, feels very unhygienic, with bad management and attitude."
• "The back of the restaurant smells very bad, so we asked to be sited in a dif place but the co worker was very unpleasant and refused."
• "I'd say not to visit as you'll most likely will get bad experiences, as the management needs improving."
• "And the toilets were appalling and disgusting. This restaurant was pure garbage."