Duck & Noodle Reviews Summary

Service

Pros:

• "Service was quick and unintrusive."
• "Service was great and the food came to us in a good timely manner."
• "The waitresses provided great service and were very friendly."
• "But the staff were lovely and very helpful and so generous thanks 😉"
• "The staff was amazing: when I wanted to takeaway some soup, the waiter was extremely nice."
• "Service was friendly but a little slow, which is fine if you are not in a rush."
• "Service was excellent. Kudos to the super friendly and bubbly two young lady waitresses."

Cons:

• "Highly not recommended, terrible customer service and the most overrated restaurant in all of Bayswater."
• "Been eating here for years the gentlemen middle aged Chinese with glasses was arrogant and rude."
• "Extremely disappointed with the service and the waiting time."
• "Took my kids in for dinner and after 30 freaking min not one person came to take our order!"
• "Pathetic customer service."
• "Staff wasn't so friendly."
• "By the time I got my food which was left in the kitchen and forgotten about, it arrived cold."

Food Quality

Pros:

• "Great authentic pulled noodles!"
• "Food is excellent, very authentic, and reasonably priced."
• "The duck was nice and tender."
• "The beef noodles were so flavourful and you get a big portion size, definitely worth the price!"
• "The crispy aromatic duck with pancake was yummy."
• "Good value for money."
• "Love their roasted duck worh steam rice menu, worth the price especially for a student back then."

Cons:

• "Thai chili chicken with rice is a really horrible dish that I throw up twice after I came back to hotel."
• "The food used to be amazing here when I was a child. Greatly disappointed now, the noodles we had were so oily and clumped together."
• "We also ordered beef with noodles, it was horrible, tasteless and even cold!"
• "The plain wonton soup was very disappointing and not worth the price at all."
• "Food looks amazing but tastes so average not worth the price at all!"
• "The other meal was Fried duck noodle which tasted like instant soup."
• "The Sweet sour chicken and the spicy Thai chicken do not taste the same anymore. They feel chewy and once you have a bite, your appetite gets demolished."

Menu Variety

Pros:

• "The menu had many options which was good and everything was halal which is good for Muslim customers who often have difficulty going to Chinese restaurants."
• "Meat is halal which is a plus since it's hard to find halal oriental restaurant."
• "There was a great menu, halal which is rare to find, food came really quickly, portion sizes definitely worth the price."

Cons:

• "The only criticism I have is that the menu wasn't very vegan/veggie friendly."
• "Have to give a one star, although my order was nice they served my vegetarian friend a dish with chicken after he had specifically ordered a dish from the vegetarian section."
• "So first things first, the dishes, while having some warmth, were no way near the spice levels you would expect of Szechuan cuisine."