Address: Derby Rd, Uttoxeter, ST14 5AA, United Kingdom
Phone: +441889561800
Rating: 3.9
based on 165 reviews.
Service
Pros:
"Excellent service. Fantastic value for money."
"The staff were so so polite, and when the one single time they messed one thing up, they apologised and fixed the problem."
"Just had a lovely meal of Fish & Chips and Fish Pie, being excellently served by both Cora and Tom."
"Staff very friendly and we had great service all three visits."
"The two girls running it were amazing, having worked in hospitality myself I know the pressures of a buffet breakfast but they handled it very well and were friendly and helpful throughout."
"The food was delicious and the staff are polite, courteous, fun and patient."
"Staff all very friendly."
Cons:
"Quite poor service, drinks took 15 mins, 7 mains arrived leaving 2 mains to arrive 15 mins later with 3 children coming later still."
"Poor service waiting to order cilds meal arrived quickly as requested but then forgot 2 adult meals 20 mins later had to request it."
"Completely disgusted. On 2 occasions after ordering food and waiting over 30 minutes to then get told they don't have the dish."
"Really poor experience. Someone who seems to run the waiting colleagues was rude to one of my colleagues."
"Service was very slow for drinks and had to ask for table water 3 times."
"Terrible service, far too long to wait for the starters and the place was half empty."
"This is very poor service and quite clearly it is a poorly run restaurant with staffing issues that need to be sorted."
Food Quality
Pros:
"The ribs were very nice, but the chicken was drier than a dry thing."
"Food was fine and kept restocked in time so was able to get what I wanted without waiting or asking for assistance."
"Evening Meals were very nice."
"The food however blows the other chains out of the water."
"Now onto the food, which was actually, as expected, very nice and would have again at any time if i could choose."
"Our meals were delicious and the sticky toffee pudding was to die for - best one I’ve eaten for ages."
"Food was delicious, service was quick and efficient and all staff were very friendly."
Cons:
"7 of us had the carvery the food was just above chilled."
"Others who ordered meals with chips found chips hard and practically cold."
"The food was so so bad, worst food I’ve had out practically ever."
"Took 50 minutes from ordering food until it arrived and burger that I had was stone cold."
"The burger stack which I ordered was barely warm, the chips were already cold."
"Almost everything was frozen and very poor quality."
"The food was cold and not served like on the menu picture, the chicken still frozen in the middle."
Ambiance and Cleanliness
Pros:
"As what I would term part of a service station, seems a nice enough pub."
"Clean and tidy place."
"Great place to meet up for a coffee or a drink. Clean, good service, plenty of parking."
"Ambiance was that of middle class business people on the road."
"As you walk in the atmosphere is warm and inviting and there is a buzz in the air."
"Nice layout. Suitable for larger groups."
"excellent place to visit, very clean and tidy."
Cons:
"Half of this restaurant was closed off to customers."
"Carpets looked tired and stained, and so did the built in seat area."
"Our table on our most recent visit appears to have been banged against the wall so many times it had worked it's way through the wallpaper, and a chunk of the wall."
"The place was filthy. The carpets were covered in bits and obviously hadn’t been vacuumed for a good while."
"The tables were sticky and not clean. Don't get me started on the chairs."
"For a pub that serves food to be this dirty is disgusting. I wouldn't eat there. Toilets filthy. Tables filthy. Floor filthy."
"There were tables covered in used breakfast dishes and food, it was way past breakfast!!"