Address: 31-33 Worcester Rd, Malvern, WR14 4RD, United Kingdom
Phone: +441684778717
Rating: 4.6
based on 131 reviews.
Variety and Quality of Food
Pros:
"So many delicious pastries and cakes to choose from."
"The menu was wonderful for vegetarians."
"The gluten free bread is indistinguishable from the real one."
"Fantastic brunch. Everything made in-house with local produce."
"The food is top notch as always - todays visit was Syrian turmeric cake 🤤 as ever, absolutely delicious!"
"Absolutely brilliant cafe, restaurant, deli, bakery all in one!! Food is fantastic."
"Food nice, portions small, prices on the higher side."
"A very dry brownie, limited choice of food and so expensive!"
Cons:
"Its clearly upscale, with prices to match and they could up their vegan options a tad."
"Had Strawberries and Cream-tasted of Onion's."
"The food served to us wasn't the same as what was described on the menu."
"The food wasn’t good. My dining partner ordered the cheese on toast which for £9 should have been something to rave about (but wasn’t)."
"The quiche of the day was served ice cold with an underdone bottom."
"The place is nice but unfortunately my partner, who is allergic to nuts, had a reaction to a brownie that I was told had no nuts in."
"The bread when wrung out of oil was fresh and soft The second item, eggs on toast fared better but the toast was very thin and very very hard."
"Food nice, portions small, prices on the higher side."
Service and Staff
Pros:
"The service was great and the staff were friendly."
"Staff are polite and friendly, the place is bright and tastefully decorated."
"Really nice meal, the supper menus' have 3 choices so be sure to check the menu before you go which is advertised in advance."
"There's a good selection on the menu; I can recommend the pumpkin and celeriac veggie roll and Venezuelan hot chocolate."
"The service over the phone filled me with confidence in the service that we would look forward to receiving."
"The staff remember you when you walk in. Great atmosphere and lovely decor."
"Great place friendly service didn't see an ashtray for smokers but in a quaint little place like this smoking would be impolite great place friendly staff enjoyed it 100%."
"Staff very friendly and found us a seat in the restaurant ( there words not ours)."
Cons:
"Only issue was one of the staff, who advised my coeliac wife that Oats are low gluten and there is no such thing as gluten free oats, which isn't accurate."
"Served by a bald man with glasses in a very brusque and unfriendly manner."
"We had to wait for a table by sitting outside for 10 mins, so my suggestion would be to have patio heaters or offer blankets as it was cold."
"Given a drinks menu, ask if there was any food and told no, however other people were eating cake."
"Rude staff! We just went into have brunch, hadn’t booked so asked if they had a table, We were told no tables."
"Very poor service. Given a drinks menu, ask if there was any food and told no, however other people were eating cake."
"First visit today, staff friendly and tried to be helpful but forgot to ask if we wanted sugar with our coffee and didn't bring water as promised or spoons with the coffee."
"Beautiful looking deli/cafe, want to love it here. Unfortunately we were sat waiting for a very long with no acknowledgement from any staff."
Ambiance and Decor
Pros:
"The place is bright and tastefully decorated."
"Lovely ambience. We had the sausage sandwich and chicken sandwich which were delicious."
"The decor is comfortably trendy and there are large picture windows with views."
"Good coffee - the coffee was superb, and the Huskee mugs are gorgeous. A lovely atmosphere- this is a beautifully decorated space."
"The cafe is done very nicely inside with some tables outside also."
"The passion of the owners is evident. The decor is comfortably trendy and there are large picture windows with views."
"Pretty impressive to be fair. Nice welcome, good service throughout, really good coffee."
"The decor is phenomenal (lots of ideas to take home!) & the outdoor seating area is lovely."
Cons:
"Mocha was served in plastic, cakes were overly sweet, flapjack was covered in sugar, not the best."
"The coffee is served in those plasticky beakers, so you may prefer to request a proper ceramic cup."
"Also all hot drinks are served in a Huskee beaker, which isn't nice for Earl Grey."
"Plastic ridged cup & saucer. Won't be returning as total waste of money."
"2 coffees & 1 doughnut £8.80! Plus confusing entrances,we waited 10 minutes to be told we were in wrong place for eat in."
"The coffee was excellent. One of the best coffee’s I have had in a very long time."
"Very very nice experience. Really posh but natural with it place to snack and meet friends."
"A great spot, with outside seating, friendly staff and the best plum and almond cake I’ve ever eaten!"