Butterley Park Cookhouse + Pub Reviews Summary

Food Quality

Pros:

• "the food was hot very tasty and plentiful"
• "Really nice food and drinks for the price"
• "Their Sunday carvery is amazing and best in the area in my opinion for the price."
• "Great food. I can recommend the gammon, and have it with egg and pineapple!"
• "All food and drink correct and tasted fab"
• "The food was delicious and good value for money."
• "The quality of the food is exceptional, with each dish made from the freshest ingredients and cooked to perfection."

Cons:

• "The fish had more batter Than fish inside."
• "Unfortunately the whole meal was mildly warm, even the chips were almost cold."
• "Everything is frozen and in some cases tastes like it still is. Meat was inedible."
• "The food was over cooked on the child's meal, the food is mediocre!"
• "The food quality last time was poor. Seemed as though they didn't care much with presentation of the food."
• "The food wasn't great 😖 I'm so shocked as we've been here so many times and it's been gorgeous."
• "The problem is the food was pretty terrible."

Service

Pros:

• "The service from the waitress Kazia was superb."
• "The staff member was very welcoming when we entered the restaurant."
• "Would like to say a special thank you to Charlie who's customer service skills are nothing short of excellent."
• "Service by Charlie was prompt, friendly and attentive."
• "The staff were friendly and professional."
• "The team was amazing couldn't have done enough for us very friendly and patient with everyone."
• "The waitress was amazing very friendly & understanding."

Cons:

• "Couldn’t be seated in the restaurant because it was all booked up even though it was empty when we arrived and even more empty by the time we’d left."
• "Staff were more interested in talking amongst themselves and doing makeup."
• "Poor general and personal hygiene from the young girl serving our area."
• "Nice place. Terrible service."
• "On arrival we sat waiting over 10mins with no acknowledgement waiting to order drinks."
• "Her attitude was not good while taking payment as if we were an inconvenience to her."
• "We waited so long for our food I got up to find out how long it would be and there was no staff around."

Ambiance

Pros:

• "Nice inviting pub."
• "The atmosphere is cozy and intimate, with a rustic and charming decor that makes you feel right at home."
• "Really nice atmosphere, clean place, plenty of parking spaces."
• "Friendly atmosphere and the food was amazing."
• "Modern/tastefully decorated"
• "Atmosphere was great for families or eating alone when on business trips."
• "This restaurant is an absolute gem that offers an exceptional dining experience that is truly unforgettable."

Cons:

• "Felt a bit chaotic"
• "The lighting outside is terrible as there is only dull glow which is very dangerous especially for the elderly!"
• "Booked in for 1:45 on a Sunday - shoved into tight tables with next to no space between us and the couples either side of us."
• "Whole meal a disappointment full of noisy children."
• "The only downside was children going to fetch food picking it up with their hands then putting it back down not very hygienic."
• "Place looks nice, although there was a lot of food mess on the floors around tables."
• "The place is just dirty. I moved the sauce pots as the air conditioning dripped on my partner's, so we moved to the other side of the table and it looked like they hadn't been moved in a long time."

Value

Pros:

• "2 mains for £8.99 if you ordered before 6pm"
• "Unlimited everything and freshly cooked to order"
• "Value for money."
• "Lovely food and overall great price."
• "Food is tasty and not overpriced."
• "The 'value menu' at £10.99 for two is exceptionally good quality."
• "Fantastic value for money."

Cons:

• "I also noticed the drinks were quite expensive as well for a glass of Coke. It was £2.65."
• "Food wasn’t great, portions were small bordering on stingy."
• "Too expensive for the quality of food, wasn't even a busy time so not sure why it's gone downhill recently."
• "Both steaks were ordered med/rare one was spot on the other looked like a piece of charcoal"
• "A small glass of lemonade for my grandson was £2.69. Again, half of it ice."
• "A glass of coke consisted of half a glass of ice topped up with coke. £3.09!!"
• "A tad on the expensive side for the quality of the whole meal, might only come for dessert next time."