"The service was very good. We were greeted by the receptionist as soon as we came in and showed our table."
Cons:
"We had to wait quite a while for service and it was difficult to get staff attention."
"However service is not good at all. We were greeted by the hostess and she showed us the table. She placed the menu, did not explain it at all and went somewhere else."
"No water given at all or asked for, needed to chase for second drink and to order food."
"We weren’t really seen to for a good 25 minutes after arriving."
"We were left wanting for service of any kind, to order drinks or ask questions."
"While we were shown to our table soon as we arrived, we had to wait quite a while for service and it was difficult to get staff attention."
"The service was very slow and poor. The drinks took a long to come and to get the attention of the waiter was impossible."
Food Quality
Pros:
"The rib eye on the bone which was flavoursome and I would recommend it."
"The food is excellent too and very consistent."
"Had a lovely afternoon tea here which was alice in wonderland themed."
"The presentation and quality of the food was top. The Zucchini Fritters were crispy and delicious, the Duck Liver Parfait did not disappoint either."
"The bang bang chicken salad was delicious and so was the roast chicken with bourguignon sauce."
"The food was delicious - I had duck salad, blackened cod and chocolate bombe and I would thoroughly recommend it all!"
"The food was delicious and very good quality."
Cons:
"To me, the food was average at best."
"Well... the food was average... service was below standard."
"The food was average, dull, needs a lot of taste."
"Then I had the minute steak with pepper sauce which was like a piece of old leather and I only managed to eat about a third of it before I gave up."
"But the main course, Blackened Cod (one of my favorite's) was most probably the worst I have ever had."
"The food was very bland, steak was over cooked."
"The chicken was dry, the burger dry."
Ambience
Pros:
"The bright, festive space really enhanced the celebration."
"Such a great experience. Amazing from start to finish."
"The restaurant looks great, and the food was really tasty."
"The interior is stunning, service is pleasant and food is delectable."
"The atmosphere is upscale and sophisticated, with an elegant decor and cozy seating areas."
"The decor is so pretty - perfect for a date!"
"Just lovely. It's a dining experience. Stunning environment."
Cons:
"When you book a table you don’t expect to be shown a seat near the flipping front door!"
"We were squeezed onto a small table very close to other tables near the bar area and the service was very abrupt."
"However, on Friday evening we were seated upstairs in the private dining room. There was no atmosphere at all, it was quiet, drab, boring and we could have been anywhere."
"The sound level in the restaurant was nearly unbearable."
"One star docked for atmosphere as it was incredibly noisy and some of our table had problems hearing conversations."
"Nice cosy atmosphere inside the restaurant but too bad we were sat in a corner and all I could see was 2 walls in front of me."
"The service was one of the most annoying things I’ve ever witnessed."
Value
Pros:
"Recommend for casual or more celebratory occasions, they have a very good menu and it’s not expensive!"
"Very reasonably priced. This is the place I would definitely visit again."
"The prices are not what you would expect. As in........ So reasonable."
"All very reasonable for under £40 per person for our group of 8."
"The food is delicious and reasonably priced."
"The food is reliably delicious, priced reasonably."
"And prices are surprisingly reasonable when factoring in the location and the overall ‘smart chic’ style of the place."
Cons:
"I think it’s over price."
"Our food was excellent although the extra charge for a dish of broccoli was pricey."
"The bill was nearly £100 and the only thing that had some flavour was the long stem broccoli."
"Food is good, but only the only thing I would note is expect to pay above average for a meal that is not quite Michelin quality."
"For its price, the food was so-so."
"Worst of all it was over £100 for 2, with no alcohol. Shocking."
"Shocking slow service (45 mins) considering they only allow you 1 hour."