Bill's Kingston Restaurant Reviews Summary

Food Quality

Pros:

• "Food was great - had a seafood linguine which was delicious."
• "All the dishes that we ordered were of top quality, with good portion size and presentation."
• "Food was cooked to perfection so well done to the chef's."
• "The food is absolutely scrumptious."
• "The vegetarian options ranged from hearty mac and cheese to light halloumi salad and a few in between."
• "The food was splendid. They were good sized and very tasty."
• "Everything tasted great (gluten free meatballs, and halloumi shawarma), we loved it."

Cons:

• "The last time I had it at this Bill's, I had to send it back as the patty was ice cold."
• "Our food came out very fast yet lukewarm."
• "The food wasn’t good at all, and the drinks as well."
• "Food quality did leave a bit to be desired, we were a group of 6, a couple of the dishes arrived a bit cold."
• "Cold poached eggs. Congealed and over salted macaroni cheese."
• "The food was unfortunately so-so."
• "The food was very basic and not great quality."

Service

Pros:

• "Dora was really great and made our dinner special."
• "We were served by the lovely Sylvia who really went the extra mile to make sure we were comfortable."
• "Had a great time at Bills Kingston. Can't fault the food and the ambience was great."
• "The staff were very polite and accommodating."
• "Staff are friendly and attentive."
• "We had exceptional service from Shai who is a real star!"
• "The staff here are very friendly and helpful. Any problems we had were dealt with quickly."

Cons:

• "Very misleading bottomless brunch deal."
• "We then tried to search for the contact number online... called it, but the phone wasn't being answered."
• "Service was slow, I had to ask the waiter to come over 3 times to take the order and food then took its time to come."
• "Service was ok, people that came in after us ordered, ate and finished before we'd been served."
• "Service was poor. Waited 10 mins to be asked for drinks then another waiter asked again just after."
• "Service was incredibly slow despite the restaurant being quiet."
• "Waitress was awesome, unfortunately that was one of the few good experiences. Absolute age to get the food."

Ambience & Decor

Pros:

• "The decor is chic swede velvet leather & warm lights. Quaint rustic art and accents all around, just love it!"
• "Ambience of restaurant was cool and really charming and characteristic."
• "I cannot even start with how wonderfully decorated this place is! The wall decor and the cutlery are so pretty."
• "A very lovely restaurant! The atmosphere was really nice and cozy."
• "Clean and interesting decoration inside. Outside terrace lovely by the river with nice view of the bridge."
• "The dining area had a nice social atmosphere with a homily feel."
• "Lovely restaurant with beautiful view of the riverside."

Cons:

• "Very likely need to wait in a queue to find a table at peak time on a good weather day, better to make a reservation in advance."
• "Only thing is they cram in the tables so if you're looking for any chance of a quiet conversation."
• "I know it is personal taste but it appears dark and gloomy inside."
• "It was very busy and noisy - typical for a Saturday."
• "Nothing to shout about was disappointed we were ramd into a corner at the back of the restaurant."
• "The super tiny table for two, such an important matter."
• "A few things on the menu had run out, including ketchup."

Value

Pros:

• "The prices were fantastic including the atmosphere! The triple choc brownie was one of the best I’ve ever tasted."
• "Very affordable, especially for families."
• "They are slightly too expensive but the food was very good in comparison."
• "Honest price."
• "Food was tasty and reasonably priced, accompanied by delicious smoothies and juices."
• "The price was very fair for what we received."
• "Very reasonable prices."

Cons:

• "Pricey for what you get but saying that the quality was good."
• "Pricey restaurant for what you get."
• "An extra £4 after spending £30. For what?!"
• "They had some good deals on 2 or 3 courses or a couple of free drinks with a main course that made it good value."
• "Very poor value for money. The steak was lovely but tiny."
• "The food was decent but overpriced for its portion sizes."
• "Sides and extras bad value for money, cutting back on portions of quality ingredients."