The Greyhound Inn Reviews Summary

Customer Service

Pros:

• "The service was fantastic."
• "Staff were very pleasant."
• "Service was excellent and the staff are always ready to help you."
• "The young lady behind the bar was very friendly and helpful."
• "Staff are very attentive and can’t do enough for you."
• "Staff were smiling, friendly and accommodating."
• "Staff are friendly and attentive."

Cons:

• "We told a member of staff with no response."
• "Poor customer service making me buy another 1."
• "No one came to see if everything was ok with the meals."
• "The attitude of the staff members were absolutely appalling I will not return here and would definitely not recommend anyone else to either."
• "The manager was rude about it and didn't seemed to be bothered about the complaints we made."
• "Service was very slow."
• "Had to go searching for a member of staff to bring us some cutlery."

Food Quality

Pros:

• "Good food, the carvery is well priced."
• "Food was lovely, carvery nice but not as nice as others in the area."
• "The carvery is fantastic and there's plenty to choose from on the menu, pizza's are delicious."
• "Lovely food, generous portions, great selection."
• "The food was delicious and the portions very generous."
• "Absolutely delicious, everything on my plate was very good and service was brilliant."
• "The food? Great!"

Cons:

• "The food we felt was average and my wife and father in law were ill within an hour of getting home."
• "Really disappointed with our visit to The Greyhound last night."
• "The vegetables were cold and I did not enjoy it at all."
• "Just short of £40 for a really disappointing meal. Will not be going again."
• "Main meal though the chef put on some 'extras' was bad. Half cooked peas and mixed grill meats were dry."
• "Food was absolutely terrible!"
• "Carvery was disgusting, meat was dry, potatoes were boiled and horrible."

Atmosphere & Decor

Pros:

• "The atmosphere in the bar side is jovial and bright, while feeling quite traditional on decor."
• "Nice spacious area with great atmosphere."
• "Great atmosphere, bar staff very friendly and attentive."
• "Really enjoyed the atmosphere n a really good band sent the pub jumping at half nine!"
• "The live band on a Saturday gives the place great atmosphere!"
• "Nice atmosphere music not loud or pounding in your ears."
• "Very good and relaxed atmosphere, just as we like it."

Cons:

• "Many tables were empty but they said they were booked, so they were shown a table in the bar area."
• "Unfortunately we probably won't return."
• "They also mixed up all the food on a wrong and empty table."
• "Only negative for me was the large group of people smoking around the entrance."
• "Social distancing between tables did not exist so didn't feel safe."
• "Only problem i have is when the band is playing in a Friday and Saturday evening they are far too loud."
• "Music was a bit loud."

Value for Money

Pros:

• "Luv it there good food great value £6.50 for carvery n pudding what more can u ask for."
• "This place is cheap and whilst the carvery got a thumbs up from our party."
• "The price was good too even though it was mothers day price stayed the same didn't jump the price up like others and full menu and carvery was available."
• "Super selection of food, keenly priced."
• "Good value food."
• "Meals are reasonably priced."
• "Very good value for money. We will be returning."

Cons:

• "Just short of £40 for a really disappointing meal. Will not be going again."
• "It was also quite expensive which further highlighted the lack of quality."
• "Meal costs were reasonable but the soft drinks and mixers were extortionate."
• "The price we paid for the food wasn't worth it."
• "The price for the salmon was extremely overpriced, the salmon was tiny, 100grams (that's being on the generous side)."
• "A mediocre carvery at best. At nearly £8 for a standard plate I thought it wasn't too badly priced then realised that the rest of the group had only paid £5.95 for a small plate but were given the same size plate as mine."
• "The drinks? Slightly overpriced."

Staff Attitude

Pros:

• "The front of house service was impeccable. Credit to Rebecca and all the staff."
• "Staff were extremely polite and very helpful."
• "Staff are all fab, friendly and polite."
• "Waitress was polite, courteous & friendly."
• "Staff really welcoming and helpful."
• "Staff eager to make sure everything is perfect."
• "Customer service was really good, friendly from beginning to end."

Cons:

• "Rubbish staff thick as 2 short planks."
• "On arrival we were greeted by verity we only had 16 seats her demeanour was so unprofessional she huffed and puffed and told us there was nothing she could do all tables were booked up."
• "The attitude of the staff members were absolutely appalling I will not return here and would definitely not recommend anyone else to either."
• "The manager was rude about it and didn't seemed to be bothered about the complaints we made."
• "Customer service from the carver was terrible very rude."
• "Staff trying to grab the plates before you even finished."
• "Our server wasn’t, they were very slow to take our order and never came over to check if we needed anything."