The Beeston Social Reviews Summary

Atmosphere and Ambiance

Pros:

• "Lovely atmosphere and nice food too."
• "Loved the atmosphere. Beautiful decor."
• "Great atmosphere, loads of lovely plants and arcade games."
• "The atmosphere and design of Beeston social is a unique, varied, rustic and chilled vibe."

Cons:

• "Music too loud to do any reading."
• "The music in the daytime was too loud to hold a comfortable conversation for a group of people."
• "The music was okay but quite loud and the arcade game noise made is difficult to chat to all people on the table."

Customer Service

Pros:

• "Responsive customer service."
• "Staff are real friendly and chatty."
• "The staff here are amazing always so friendly and attentive."
• "Jess was such a welcoming presence at the bar."

Cons:

• "Service could be quicker on drinks."
• "Service was very slow, meals came 5 minutes apart."
• "Service was very slow which was frustrating."
• "Waited almost an hour for 1 pint."

Food Quality

Pros:

• "The food service was very quick, well presented, and everything was extremely tasty!"
• "The pizza’s and fries we ordered for the table came out promptly upon ordering, was fresh and piping hot."
• "Food is delicious, especially the side dishes!"
• "Probably the best vegan burger I've ever had!"

Cons:

• "A lot of the menu items that weren’t pizzas and burgers seemed to be sold out."
• "Thought the Caesar salad could have been better. Croutons a little burnt."
• "Upon receiving my breakfast I noticed the toast was not actually toasted and the bacon was undercooked."
• "We ordered pizza (delicious!), lattice fries (very overcooked) and edamame beans (cold)."

Ordering and Wait Times

Pros:

• "It is very convenient that they have NFC/QR to order and pay from the table."
• "Had lunch here today, ordered at the table on the app. Drinks arrived within three minutes of ordering."
• "You can order using an app (QR code at the table) and this was quick and easy."

Cons:

• "You cannot specify changes (swap egg for hash brown etc) to the order on the app."
• "Half an hour is too long for making two coffees and it seems to be a persistent issue in recent visits."
• "Food arrived 50 mins after ordering, despite being told it would be a 30 minute wait."
• "We had to wait an hour for my friends food and by the time her food came out I didn’t wanna eat mine."