H@ME & EAT Reviews Summary

Food Quality

Pros:

• "Just had a fantastic meal with the family the whole experience was amazing and all the food especially the Roast Beef I had was absolutely lovely would highly recommend and will definitely be returning."
• "The food is delicious (especially the scrummy cakes!!)"
• "Food was good and plentiful."
• "The breakfast is just mind boggling It s9 good."
• "The food was great, we both had clean plates."
• "The lunch we had was top notch with generous portions without over eating."
• "Food was amazing had a proper breakfast best one I’ve had around this neck of the woods."

Cons:

• "The queue for the bar and then for the food was ridiculous... didn't rate the food very high."
• "Ordered roast yesterday - veg not fully cooked, unseasoned."
• "The food was stone cold being served onto stone cold plates."
• "I have been here twice now and both time the food was not cooked."
• "The smoothies were lovely, the omelettes? Burnt, chips? Soggy."
• "The cake was also very dry so had either been over cooked or was stale, we had two different types of cake and both had the same problem."
• "Don't bother with the cakes, they look big and fluffy, and impressive but just taste of raising agent and sugar."

Service

Pros:

• "The staff are very friendly."
• "Really lovely staff."
• "The waiter was helpful and funny."
• "The staff were all amazing and so friendly and helped us with the wheelchair."
• "The service was great the food was even better."
• "Staff very pleasant and friendly."
• "The staff were polite, professional, and attentive, ensuring a seamless experience."

Cons:

• "Charged top dollar for breakfast including extra for bread on a full-english."
• "Took more than 30 minutes to get our breakfast."
• "It's hugely let down by slow service and wait times."
• "Service isn't great, it's slow, unfriendly and inattentive."
• "The drinks you ordered before you sat down arrive 20 minutes later."
• "Very slow service although I understand as it was Mother's Day."
• "Only let down by the service. Half of the tables were empty of people but still had plates and cups on them."

Ambiance & Location

Pros:

• "I love the setting."
• "It’s a great location for business meetings as it is just off the M11 junction 8 as is much better atmosphere than the Services..."
• "Nice relaxed atmosphere. Highly recommend and can’t wait to come back!"
• "It's a lovely place and always feels welcoming on a cold day you want to do your best to sit near the log burner!!"
• "Lovely place to stop on our journey (just off M11)."
• "Great quality food blinding atmosphere."
• "The whole ambience of the place is fantastic."

Cons:

• "Gone is the large but still kind of cosy dining area at the back."
• "The home part is tiny now and been overtaken for event stuff really."
• "Just wish it was warmer in there during winter."
• "It was a little cold when we came on Saturday."
• "It was a very cold day outside and a very cold day inside, they had a heater going but it just wasn't enough."
• "Was that they allowed DOGS in the restaurant. Not very healthy and noisy."
• "Don’t mind wearing your coat indoors as the place is freezing."

Value for Money

Pros:

• "Be warned you will probably leave with some extras as this place is a real treasure trove of quirky, fun and amazing items."
• "Icing on the cake was when my little pooch was presented with a sausage on a plate - it went down a treat!! Definitely five stars!"
• "Good breakfast, well cooked and fairly good quality ingredients."
• "Last time we went we had Sunday lunch, the best I've had in a long time very good value."
• "Great value for money. Would definitely recommend it for groups, families plus."
• "The price less than £12 is really good value for the quality and quantity you get."
• "Always good breakfast and reasonably priced."

Cons:

• "Poor value for money."
• "I wouldn't call them dog friendly, as when I arrived I was getting her settled and put her on the bench next to me for about a minute while I sorted her bits out and was quickly told 'you can have your dog there'."
• "Slapdash service, unpolished cutlery, sticky tables and menus, even when it's quiet."
• "The smallest portions for huge prices, what a rip off."
• "Overpriced considering service is that bad."
• "Food is alright but the portion sizes are small for the price."
• "Whoever thought of charging £1.40 for 1 slice of toast as an 'extra' to an English breakfast clearly doesn't understand what message that sends to a customer."