Address: The Square, Market Square, Stow-on-the-Wold, Cheltenham GL54 1AF, United Kingdom
Phone: +441451830666
Rating: 4.7
based on 125 reviews.
Service
Pros:
"The service is fabulous."
"Service also excellent all evening."
"The service was stunning, so pleasant and accommodating."
"Staff is very friendly and attentive."
"The staff are extremely helpful and friendly and nothing is too much trouble."
"Incredibly attentive staff, and the food was divine."
"Friendly & attentive staff."
Cons:
"Service was interesting and nearly unprofessional."
"The guy that served the cocktails was the grumpest fella and made the other staff feel uncomfortable."
"Was not made to feel at all welcome. From the moment we arrived we were made to feel like an inconvenience."
"The only downside of our stay was their staff- they seemed too preoccupied to properly check us in."
"The staff were very friendly but seemed a little flustered at times."
"I've never been to a place where the staff morale is so low."
"Guy at reception will claim it’s 'VAT charges' to unsuspecting tourists when in reality, VAT is already included."
Rooms
Pros:
"Lovely rooms."
"The room was absolutely perfect after a long day of driving."
"The rooms are spacious, airy and updated, the bedding good, lovely bath tub, they smell fresh."
"The deluxe rooms are nice and big to relax in, modern decor but still keeping the old beams of the building."
"Room decor was very nice, bed very comfortable and fridge thoughtfully packed."
"Rooms faultless and thoughtfully appointed."
"Our rooms were great, clean and comfortable."
Cons:
"We were given a room that had a sink and a bath right there in the room, so no separate bathroom or shower for us."
"There were guests directly above us and you could hear everything."
"Room 5 is clean, cozy, quaint but a little tight."
"The bed could be more comfortable, two twins joined together to form a double which leaves a gap between two mattresses."
"Stayed in a Garden Room for 4 nights, although it was horribly noisy on the first night, as the room is directly next to the beer garden and I struggled to sleep."
"Only small negative would be the lack of space if staying more than one night."
"Some rooms have rather low beams, and although charming require a bit of ducking, so worth ringing about the different rooms available if you're tall."
Food
Pros:
"The food was top notch so hearty compliments to the chefs!"
"It was my friend's birthday and at a last minute request they decorated the dark chocolate tart (just amazing)."
"The food in the restaurant is outstanding!!"
"Each plate was beautiful and delicious."
"We tried the Sunday roast beef (delicious and great quality of meat)."
"The food has always been great."
"The food was delicious and they went above and beyond by making me tartar sauce after I asked for it with my chips."
Cons:
"The sauce with the halibut to be over seasoned, to the extent that I couldn’t really taste the mussels or coconut."
"Lovely restaurant, lovely staff, but the vegan main course was embarrassingly small."
"The chateaubriand was a bit strange."
"Only dish that wasn't at least very good was the chicken terrine, which had the right flavors but needed a little more intensity."
"The only downside was the main courses were on the small side for quite a steep price."
"The chicken came out and looked like a child’s meal, no seasoning and therefore not a lot of flavour."
"Dessert was billed as a chocolate orange hazelnut tart but turned out to be a Mr Whippy-esque mouse in a pastry shell."
Value
Pros:
"At £34 for two courses and £42 for three course, it was amazing value."
"Friendly staff and reasonably priced."
"3 courses for around the £45 mark I thought was exceptional value for money for a michelin recognised eatery."
"Prices, very reasonable."
"Pricey but worth it."
"The breakfast is included and is a total steal."
"The included breakfast is a full menu, including cappuccinos and lattes."
Cons:
"A good stay, but beware of excess charges."
"They charged us £12 for one pint and one half-pint of Pilsner Urquell."
"I would have given 5 stars had there been a better wine selection and slightly larger portions."
"Really average and overpriced - £30 for a chicken breast and a fried bit of Nduja sausage."
"The same bottle costs £17 online!!!"
"Bit pricey, but worth every penny."
"Very disappointing booked a table for four in the restaurant two weeks in advance the night before we received an email to say they cancelled our booking."
Location
Pros:
"Situated in the middle of the town, I could easily get an access to everywhere."
"If we are ever back in Stow, there is no question we would stay here again."
"Location couldn’t be better, right on the main square in Stow."
"Set in a beautiful traditional market town."
"Within a superb location, the garden is the best outdoor space in Stow-on-the-wold."
"Nestled in the heart of Stow-on-the-Wold, The Old Stocks Inn is a recently refurbished 17th-century coaching inn that really stands out from the crowd."
"The location was perfect."
Cons:
"Zero electric charging facilities which we knew of, but could be easily installed here."
"There is an area at the back of the hotel, but the roads condition for someone with a nice car is unsuitable and the pot holes need filling."
"Parking here prior to 4pm is a bit of a nightmare, especially outside the hotel."
"The only small fly in the ointment was the state of the lane leading to the car park to the rear of the hotel…those potholes could do with filling."
"The closeness on outside seating to rooms."
"Whilst not visible to customers people felt very close and conversations overheard if the windows open."
"Atmosphere is sterile with bright lights and a view of the reception desk."