The Old Stocks Inn Reviews Summary

Category: Hotel Cheltenham

Address: The Square, Market Square, Stow-on-the-Wold, Cheltenham GL54 1AF, United Kingdom

Phone: +441451830666

Rating: 4.7
based on 125 reviews.

Service

Pros:

  • "The service is fabulous."
  • "Service also excellent all evening."
  • "The service was stunning, so pleasant and accommodating."
  • "Staff is very friendly and attentive."
  • "The staff are extremely helpful and friendly and nothing is too much trouble."
  • "Incredibly attentive staff, and the food was divine."
  • "Friendly & attentive staff."

Cons:

  • "Service was interesting and nearly unprofessional."
  • "The guy that served the cocktails was the grumpest fella and made the other staff feel uncomfortable."
  • "Was not made to feel at all welcome. From the moment we arrived we were made to feel like an inconvenience."
  • "The only downside of our stay was their staff- they seemed too preoccupied to properly check us in."
  • "The staff were very friendly but seemed a little flustered at times."
  • "I've never been to a place where the staff morale is so low."
  • "Guy at reception will claim it’s 'VAT charges' to unsuspecting tourists when in reality, VAT is already included."

Rooms

Pros:

  • "Lovely rooms."
  • "The room was absolutely perfect after a long day of driving."
  • "The rooms are spacious, airy and updated, the bedding good, lovely bath tub, they smell fresh."
  • "The deluxe rooms are nice and big to relax in, modern decor but still keeping the old beams of the building."
  • "Room decor was very nice, bed very comfortable and fridge thoughtfully packed."
  • "Rooms faultless and thoughtfully appointed."
  • "Our rooms were great, clean and comfortable."

Cons:

  • "We were given a room that had a sink and a bath right there in the room, so no separate bathroom or shower for us."
  • "There were guests directly above us and you could hear everything."
  • "Room 5 is clean, cozy, quaint but a little tight."
  • "The bed could be more comfortable, two twins joined together to form a double which leaves a gap between two mattresses."
  • "Stayed in a Garden Room for 4 nights, although it was horribly noisy on the first night, as the room is directly next to the beer garden and I struggled to sleep."
  • "Only small negative would be the lack of space if staying more than one night."
  • "Some rooms have rather low beams, and although charming require a bit of ducking, so worth ringing about the different rooms available if you're tall."

Food

Pros:

  • "The food was top notch so hearty compliments to the chefs!"
  • "It was my friend's birthday and at a last minute request they decorated the dark chocolate tart (just amazing)."
  • "The food in the restaurant is outstanding!!"
  • "Each plate was beautiful and delicious."
  • "We tried the Sunday roast beef (delicious and great quality of meat)."
  • "The food has always been great."
  • "The food was delicious and they went above and beyond by making me tartar sauce after I asked for it with my chips."

Cons:

  • "The sauce with the halibut to be over seasoned, to the extent that I couldn’t really taste the mussels or coconut."
  • "Lovely restaurant, lovely staff, but the vegan main course was embarrassingly small."
  • "The chateaubriand was a bit strange."
  • "Only dish that wasn't at least very good was the chicken terrine, which had the right flavors but needed a little more intensity."
  • "The only downside was the main courses were on the small side for quite a steep price."
  • "The chicken came out and looked like a child’s meal, no seasoning and therefore not a lot of flavour."
  • "Dessert was billed as a chocolate orange hazelnut tart but turned out to be a Mr Whippy-esque mouse in a pastry shell."

Value

Pros:

  • "At £34 for two courses and £42 for three course, it was amazing value."
  • "Friendly staff and reasonably priced."
  • "3 courses for around the £45 mark I thought was exceptional value for money for a michelin recognised eatery."
  • "Prices, very reasonable."
  • "Pricey but worth it."
  • "The breakfast is included and is a total steal."
  • "The included breakfast is a full menu, including cappuccinos and lattes."

Cons:

  • "A good stay, but beware of excess charges."
  • "They charged us £12 for one pint and one half-pint of Pilsner Urquell."
  • "I would have given 5 stars had there been a better wine selection and slightly larger portions."
  • "Really average and overpriced - £30 for a chicken breast and a fried bit of Nduja sausage."
  • "The same bottle costs £17 online!!!"
  • "Bit pricey, but worth every penny."
  • "Very disappointing booked a table for four in the restaurant two weeks in advance the night before we received an email to say they cancelled our booking."

Location

Pros:

  • "Situated in the middle of the town, I could easily get an access to everywhere."
  • "If we are ever back in Stow, there is no question we would stay here again."
  • "Location couldn’t be better, right on the main square in Stow."
  • "Set in a beautiful traditional market town."
  • "Within a superb location, the garden is the best outdoor space in Stow-on-the-wold."
  • "Nestled in the heart of Stow-on-the-Wold, The Old Stocks Inn is a recently refurbished 17th-century coaching inn that really stands out from the crowd."
  • "The location was perfect."

Cons:

  • "Zero electric charging facilities which we knew of, but could be easily installed here."
  • "There is an area at the back of the hotel, but the roads condition for someone with a nice car is unsuitable and the pot holes need filling."
  • "Parking here prior to 4pm is a bit of a nightmare, especially outside the hotel."
  • "The only small fly in the ointment was the state of the lane leading to the car park to the rear of the hotel…those potholes could do with filling."
  • "The closeness on outside seating to rooms."
  • "Whilst not visible to customers people felt very close and conversations overheard if the windows open."
  • "Atmosphere is sterile with bright lights and a view of the reception desk."

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