Potters Arms Cookhouse + Pub Reviews Summary

Food Quality

Pros:

• "Food was delivered in a timely manner and everything was hot and delicious."
• "Such a delicious vegetarian curry (that I’ve definitely had in a while!) and all family enjoyed their meal which was great."
• "Portions are really big so good value for money."
• "Food was gorgeous, inexpensive and the staff are very nice."
• "All of the food was piping hot, and my steak and gammon was cooked perfectly."
• "The food is of a good standard and reasonably priced."
• "The food we did have was nice though."

Cons:

• "However the portion is ridiculously small."
• "The food is below average and could be much better."
• "Omg this is the worse food I’ve had in a long time! I ordered a burger that turned out to be so dry and so over cooked."
• "All the food was well overdone which was disappointing."
• "Weirdest mushrooms I have ever had. Full of liquid with a very unpleasant squishy texture."
• "Bland, flavourless food."
• "The main meal (ordered ribs..) where cold and overpriced compared to any other restaurant around."

Staff and Service

Pros:

• "The staff were welcoming and friendly and the place a good atmosphere."
• "Staff were nice and pleasant."
• "Staff very attentive, Megan is always very pleasant seem to have her every time we have been."
• "Had an awesome breakfast this morning, stacey was brilliant, really friendly asked if everything was ok with our breakfast, would definitely come again !!"
• "Service is always very efficient and all the staff are happy to help."
• "The customer service was excellent. All the staff were friendly, welcoming and helpful."
• "Staff are friendly and welcoming."

Cons:

• "Could be a bit cleaner - dirty tables and floor."
• "The atmosphere is poor, but I think that is brought down by the staff and not necessarily the clientele, although questionable some evenings."
• "I think they may be short of staff and the manageress does not care."
• "Rude staff. Horrible woman at the door (brunette lady) spoke so sarcastically to me because I hadn’t booked, like I was stupid."
• "Service was so slow and staff not attentive at all."
• "Restaurant was busy and short staffed."
• "Waited too long for our orders. The table was dirty and we had to ask for it to be cleaned."

Value for Money

Pros:

• "Great value for money!"
• "The food is of a good standard and reasonably priced."
• "Good value for money."
• "The food was so nice and not bad for 2 meals for £8.99."
• "At £9 per two adults for mains it was a tasty bargain."
• "Very good value, food was nice. 2 mains for £9.99."
• "Really enjoyable meal at a great price; especially as we had a 40% off voucher on main meals."

Cons:

• "I often eat in the Potter arms and find the food good value and staff polite, however was a bit shocked at the price of a bottle of Jam Shed sparkling rose wine £20.99 average price in supermarkets £6-8 a bottle."
• "Because refill drinks machine not in use they are definitely making the money up on fizzy drinks."
• "Expensive, dusty and sticky flooring."
• "Meal cost £10.95 even though its also in the 2 for £8.99 deal."
• "Simple but overpriced menu that contains pretty much exactly what you'd expect."
• "For the prices that these chains charge, I would expect better."
• "Worst restaurant food I have ever had."

Atmosphere

Pros:

• "The staff were welcoming and friendly and the place a good atmosphere."
• "Lovely Meal at Potters Arms with my mum and auntie and sister thank you to the people who had served us amazing atmosphere and delicious food for our dinner for Mother's Day 💕"
• "The aircon was a bit chilly but otherwise nice atmosphere."
• "Nice atmosphere, food was good."
• "Really relaxed atmosphere."
• "It had a pleasant and relaxed atmosphere, with a good layout."
• "Good place to socialise."

Cons:

• "The atmosphere is poor, but I think that is brought down by the staff and not necessarily the clientele, although questionable some evenings."
• "Not a great atmosphere in that it's next to Tesco and a road."
• "No atmosphere what so ever!! Takes an age to get served even before Covid hit."
• "Cold and terrible... Food is well below par even for pub grub."
• "Poor atmosphere. Ist waitress had her get up and go GONE!"
• "Would not ever recommend going back there as it used to be a nice pub."
• "Used to be ok but is now full of tossers from the now closed-down maypole social club, that treat it like it's their pub."