Millie's Lounge Reviews Summary

Ambiance

Pros:

• "Nestled within a grand banking hall, the space exudes British elegance."
• "The atmosphere of the venue is amazing with live Jazz music playing smoothly."
• "The Ned is luxury in a nutshell."
• "Millie's Lounge is a spectacular and grand place to have a meal."
• "The band has a passion for their profession which all but adds to the ambience."
• "The entire building is a delight to be in."
• "A wonderful Jazz band and singer playing in the main concourse."
• "My new favourite place in London... Possibly. What a great venue."

Cons:

• "The furnishings were quite worn down, it felt a bit run down."
• "It was extremely busy and extremely noisy. All communication was with raised voice due to the noise."
• "So loud it was almost impossible to have a conversation, more like being in a nightclub than a restaurant."
• "There are lots of people waking around with plates etc which just ruins the beautiful ambiance of the hotel."
• "Inside was way too busy for a place like this - overcrowded may be too strong a word, but it is not a place to go and relax."
• "The constant opening of the main door to the street allowed bursts of cold air to reach out table."
• "Great to catch the live music but if you're looking for a quiet dinner you'll be disappointed by the noise of crowds of punters at the bar."
• "Ok I didn't expect this place to be this crowded and this busy. I was thinking it was gonna be a quiet and upscale dining spot."

Food Quality

Pros:

• "I opted for the Eggs Benedict, which, while tasty, wasn't a standout."
• "My son's pancakes, generously adorned with berries and cream, were a delightful treat."
• "The food was absolutely delicious and the variety of foods was excellent."
• "The sandwich, scones and pastries taste so good."
• "Food is fresh, beautifully presented. Especially the seafood."
• "The smoked salmon & scrambled eggs, and mushrooms on toast with poached eggs were extremely delicious."
• "The fish and chips were excellent."
• "Great food and service, it's a pity that the lounge is so open space."

Cons:

• "The only thing I'd say is it would have been nice to have a sauce for the lobster."
• "Sandwiches are so so. Breads are dried and far away from other 5* hotels afternoon tea quality."
• "The lobster was a bit over cooked and the roast potatoes looked lovely but were very dry inside."
• "Food was good but honestly nothing special; i was really hoping for a aesthetic kinda lunch."
• "Visited on Sunday for the Ned’s Feast for £90 per person for the buffet... The seafood quality was really bad, most food was very bland."
• "The soup was cold. Gaspacho cold *but not advertised as such."
• "The only thing that could have made it better was less intrusion from staff."
• "The food was good, but the atmosphere is excellent."

Service

Pros:

• "Staff were lovely and attentive, even bringing a little birthday cake out at no extra charge!"
• "The staff are welcoming and very friendly."
• "Service is fast, some of the friendliest we’ve ever received & completely on point."
• "Our server was outstanding with a nice touch of humour."
• "The service was great and the food and drinks were delicious."
• "Service was very prompt, coffee could have been better."
• "We had Nadja F as our waitress for our Sunday brunch last week and we can't speak highly enough of her!"
• "The service was of a high standard and the setting of the venue is very grand and elegant."

Cons:

• "The waiter who delivered the tea opened the tea pots to check before putting them on the table but he has got it wrong."
• "Waitresses are inexperienced when I saw the way they hold and take the tea stacks to the tables."
• "The major issue is when the waitress took away the credit card for over 5 minutes whilst getting the bill."
• "Originally they seated us on a low table near the bar but I was early so managed to get one of the staff to move us to a booth."
• "The service was friendly but in that part of the restaurant they weren't very attentive."
• "I felt pressured to order food even though I was meeting my friend for just drinks and there were available tables around us."
• "We had to ask for cutlery to be replaced and none of the staff knew anything about the food."
• "The experience is not cheap, and I felt the handling of our arrival lacked professionalism and understanding."