Address: 2 High St, Alton, Stoke-on-Trent ST10 4AQ, United Kingdom
Phone: +441538702307
Rating: 4.6
based on 169 reviews.
Food Quality
Pros:
"Both of our steaks were seasoned and cooked perfectly, our chips hot and crispy, the sticky toffee pudding with custard was simply amazing!"
"WOW!!!!! Absolutely blown away best food I think I've had in my 36 years of dining out."
"Food was amazing. Just what we needed after a day out."
"Absolutely superb food, excellent service, both Joe and Lewis were great."
"The food was exceptionally good both in Taste and presentation."
"Food was amazing and reasonably priced."
"The food here is amazing!"
Cons:
"The Sunday Roast was pretty disappointing - Everything but the beef had the texture of food that had been prepared a day in advance."
"Unfortunately, these were not fully cooked."
"The food was ok, nothing special, pretty decent if not a bit overpriced for what it was."
"The starters were mediocre and quite pricy for what they were."
"The signature burger was tasteless very disappointing."
"Sadly the onion rings weren’t that nice, they wasn’t made in a normal batter as you would normally have."
"The Mac and cheese fries were dry and disappointing."
Service
Pros:
"Service was great and the atmosphere was very relaxing."
"Really friendly helpful staff."
"Service is excellent, the staff are well trained and responsive."
"Staff are friendly and super efficient."
"Staff weren't fazed by this and took our orders and provided us with some delicious food without missing a beat."
"Everything was exceptional about our evening here tonight. We were so well accommodated by Simon and his team. Service was prompt and caring."
"The staff are exceptional and very professional. Very accommodating."
Cons:
"Really disappointing. A mix up.with the reservation meant we were in a cold, unheated upstairs area."
"Service was a little on the slow side once we'd eaten."
"The waitress swore when bringing a burger as it toppled over!"
"Ultimately, I had to argue with the senior staff member, who was reluctant to give any discount at all on the full price of the meal, despite serving kids raw burgers."
"The staff took way too long to come over to our table for everything."
"Evening sadly blemished by being overcharged for 3 dishes."
"We made reservations for 6.45pm, so arrived at 6.30pm, got seated made orders, meals didn't arrive until 7.30pm after inquiring how long it was going to be......."
Ambiance
Pros:
"Nice looking country pub."
"Visited here with my husband and my two step-kids. We loved the look and feel of the place! Fantastic old traditional building, warm and friendly staff."
"It's a hidden gem, you could easily drive past it...don't."
"Lovely little place."
"Basically the ultimate pub, whole place is immaculate."
"Cute country style pub, with really welcoming atmosphere."
"Lovely warm little pub/restaurant with onsite parking, beautiful little place with log burners that give it a warn, cosy and relaxed feeling."
Cons:
"Really disappointing. A mix up.with the reservation meant we were in a cold, unheated upstairs area."
"We were sat at the table in a window and the seats were dirty - not too much as an issue just a brush off."
"Unfortunately we had to move inside as there were quite a few wasps in the garden area that would not leave us alone."
"Stand next to restaurant not saying anything that doesnt have spaces, when we went inside first thing was smelling very badly, second thing none of waitress ask us anything."
"Quite an unwelcoming feeling on our visit."
"The music in the upstairs dining area repeated every 4 songs which was annoying but also amusing after a while."
"No irish allowed:Last time we visited here while in Alton Towers for family holiday we popped our heads in to see if it was busy, it was fairly empty so we brought our 3 kids in for dinner, the lady we spoke to about getting a table went up to another guy and chatted with him a few moments he came over then and said sorry we are fully booked up."
Value
Pros:
"Overall I would say the price of everything was really fair for what you get."
"The prices were great."
"Food was very reasonably priced but more so, it was amazing."
"£125 to feed 4 adults, 2 kids plus alcohol and kids drinks. Thought this price was amazing!"
"Food was amazing and very reasonably priced for the type of food (gastro pub)."
"The food was really good and well worth the value."
"All the food was absolutely beautiful massive portions, good quality food and well priced."
Cons:
"The food was ok, nothing special, pretty decent if not a bit overpriced for what it was."
"The starters were mediocre and quite pricy for what they were."
"Evening sadly blemished by being overcharged for 3 dishes."
"The only complaint is... They have absolutely delicious nuts which they sell lose but they cost £2.50 for a tiny carton bowl!"
"Pretty decent if not a bit overpriced for what it was."
"BEWARE NEW OWNERSHIP! Incompetent, went on bank holiday Monday and we were the only ones there...."
"Lovely place and friendly staff however the food was very bland and the quality below standard for the price."
Location & Parking
Pros:
"We were in the Alton Towers car park in less than ten minutes."
"Parking is difficult but we found a side road and parked 5mins walk away."
"It is a centrally located pub in Alton."
"Nice friendly pub and less than ten minutes away from Alton Towers."
"Literally a 2 minute drive from Alton towers park."
"Just a 5 minute drive from Alton towers and we arrived."
"Clean smoking area and dedicated off road parking."
Cons:
"Parking a bit of an issue in the dark (as its tight country roads) but we managed."
"First of all the parking is terrible, no facilities, so trying to find somewhere in a tiny village where roads are very narrow was a nightmare."
"Only down side is there is little to no parking, we park on the road opposite the pub."
"On a busy day I feel parking could be an issue."
"Because the pub is tucked away, there's only a small number of parking spaces at the back, so you might struggle to park if its busy."
"No parking but street outside is quiet and we managed to find a space."
"Went to have food at 19.30pm, apparently they had too many tabs opened, which was only 6, so they couldn’t serve us."