The Hare Reviews Summary

Service

Pros:

• "Service and food were excellent."
• "The staff were lovely, very welcoming and attentive."
• "The staff seemed really attentive and accommodating."
• "Helpful, knowledgeable, friendly & professional servers."
• "The service was very good."
• "Service fantastic staff wonderful especially Hanna and Steve the manager made us feel welcome."
• "Service was excellent and the girls who served us were lovely."

Cons:

• "The staff were noisy and argued with one another."
• "The staff had no idea what they were doing. Very blunt and was in a rush even though the pub was half empty."
• "The waiter ignored us and didn't even ask what we wanted to drink, let alone provide us with a menu."
• "Staff ok but their organisation was a bit ridged so had to wait for allocated staff when others free."
• "Waiting staff made no apologies and gave conflicting information."
• "The level of service was appalling from the staff who didn’t seem to know anything about what they were serving."
• "The waiter was quite rude and unprofessional."

Food Quality

Pros:

• "Absoultely brilliant lunch with the family."
• "Food was lovely when it eventually arrived."
• "Enjoyed a festive meal at The Hare, ribs fell off the bone and melted in the mouth, truffle & parmesan chunky chips were delicious and apple crumble with ice cream was yummy."
• "Good quality pub food."
• "Worth a visit for fish & chips - excellent fillet, freshly cooked."
• "The food is well presented and tasty."
• "The food was delicious and plentiful. My wife had fish pie and said it was the best she’s ever tasted."

Cons:

• "Food uninspiring, pie pastry was good, the meat had seen better days, pre-mixed frozen mash tasteless."
• "Food was ok but the beef is well worth the extra money as the chicken was disappointing."
• "I had a chicken and tarragon pie which I'm convinced was probably better used as a door stop."
• "Ordered the luxury fish pie. where was the fish and prawns .!. Mostly mash and fishy liquid."
• "The chips were still frozen, the chicken was dry."
• "The roast potatoes were dreadful it was rubbery and dry. No flavour in the meat and gravy."
• "Food had been clearly microwaved and plastic left on the plate of the risotto."

Ambiance

Pros:

• "Lovely atmosphere but very overpriced for the food standard."
• "Country Pub/Restaurant, very nice setting."
• "A nice setting with a view of fields."
• "Lovely venue, right next door to a river with outdoor seating."
• "Nice relaxed atmosphere."
• "Lovely warm cosy pub."
• "Really lovely setting, great views from the terrace."

Cons:

• "It was basic and didn’t reflect the prices charged at all."
• "If you want to pop in for a drink, you may will feel a little uncomfortable."
• "Very empty and little atmosphere."
• "Place was empty."
• "Also the pub is very dark unless you sit near a window and they appear to be saving on heating."
• "Sadly, The Hare seems to have run its race. There was only one other table in use when we arrived at 8pm on a Saturday night, and we soon found out why; no ambiance, no roaring country log fire."
• "The ambience was poor."

Management

Pros:

• "I must say I was very impressed with the manageress when she deducted the price of the battered cockles from the bill which was £6."
• "Manager was very helpful over the phone and reimbursed me on my next visit."
• "The manager refunded nearly £20 off our bill but his attitude left a lot to be desired."

Cons:

• "When the manager was addressed... the response was 'there is nothing I can do about it'."
• "The Manager came to chat to us and was very unprofessional as he was complaining about the lack of experienced staff and what was expected of him by the new owners."
• "Have just deducted a star, as tried to book again and staff who answered asked me to call back in 10 minutes as she was taking two payments."
• "When we asked the manageress for a refund for the food we didn’t eat we were challenged assertively as to why."
• "I guess it must be the Management from the new owners, hiring the wrong local staff, inadequate training, cutting costs on food."
• "I suggest the management sort their staff training out or they will lose more customers."