Address: 9 Station Approach, Richmond, TW9 3QB, United Kingdom
Phone: +442089406532
Rating: 4.0
based on 181 reviews.
Atmosphere and Decor
Pros:
"The interior was bright and calming."
"The place is stunning and all the staff was very friendly and efficient."
"The place itself is really stylish and has a nice, calm ambience."
"It is very clean and has a great atmosphere: perfect volume of the music and well ventilated."
"Lovely cafe for a lunch... The pide were delicious and provided a light lunch, just enough to fuel us through the day but not too much to weigh us down and make us want to nap."
Cons:
"Service was great, delivery of food was very, very slow."
"The interior decoration was cosy and modern. The fireplace is a fantastic addition as is the view to the kitchen. Together with the many plants, it makes for an appealing and inviting space."
"And please please find someone to take care of the lovely wall of now dead ivy and plants through the glass doors - its NOT a good look - especially with so many diners stopping by to/from the Royal Botanical Garden - do a deal with a local gardener!"
Service
Pros:
"Service was great and the food was delicious."
"The service was very quick, and they even gave us a little candle when we told them that we were having a birthday meal."
"Staff are also very friendly and attentive."
"Lovely atmosphere. It reminded me of good old times."
Cons:
"Great ambience & service but the food is unfortunately below average…"
"Our meal here was unfortunately really not good...Service was fine and sitting outside was nice but would not recommend this spot for the food."
"Awful!!! Avoid! We went for brunch...Horrible service, food and expensive! I am a local and I will certainly never return."
"The service was awful. The 3 year old cannot eat diary...She insisted they didnt have margarine because the owner wouldn’t allow them to buy it."
Food Quality
Pros:
"The food was superb, special mention to the pepperoni pizza and the cakes."
"If you have to try one thing, go for blueberry pancakes. Those are delicious!"
"We ordered a few things and there were a couple of vegan bits which was good."
"The food is good quality with a lot of options and all day breakfasts but unfortunately (like many restaurant cafes) the gluten free bread is clearly store bought."
"Nice, chilled spot. Very good food, very well put together (proper cooks)."
Cons:
"It is the first time I had corn fritters which tasted weirdly like playdough and they are really soggy."
"Prices are okay. Think it would be a bit on the expensive side with alcohol. Would recommend but say 15% tip is added on which is more than average in most places."
"Food was BURNT DRY OVERCOOKED and SALTY."
"Very poor. Pricing is on the high side (although probably about par for Kew) which we wouldn't have minded if the food had been okay. It wasn't."