Address: Waterfold Business Park, Bury, BL9 7BR, United Kingdom
Phone: +441617648911
Rating: 4.0
based on 441 reviews.
Carvery
Pros:
"Had an amazing carvery here. Food was kept fresh."
"The carvery was all lovely and fresh and everything was hot and on point."
"Came here for my birthday and we all ordered a carvery. The food was really tasty and there was lots to choose from."
"Food is Very tasty & well presented with 3 choices of meats. & a good selection of vegetables."
"£20.80 it cost me too fulfil two hungry stomachs including drink each!!!!(can't beat that) best carvery throughout bury perfect food!"
"The food was hot and tasty from the carvery and those kids adored their burgers."
"Carvery was lovely!"
Cons:
"Only one thing that was off-putting was the wait in line for the carvery was nearly 40 minutes even though I booked."
"The carvery was alright. I would say the meat was delicious, but the veg was a bit of a let down to be honest."
"Parsnips/ stuffing and potatoes all over cooked."
"Terrible carvery yesterday evening... Only ham available so no choice of meats."
"Booked for the carvery, the beef that we had was not very nice at all, all 3 adults were unable to eat it."
"Went to have a carvery and everything was dry or overcooked, the roast potatoes, new potatoes and carrots were still hard in the middle."
"Carvery not enjoyable, meat ok, veg mushy looked like frozen veg, cabbage in a sloppy mess no flavour."
Staff Service
Pros:
"Richard in particular, it was my first time seeing him this morning and he was so helpful, welcoming, friendly and overall so lovely."
"Rhiannon the waitress couldn’t do enough for us and was really attentive."
"Leah served us, she was so helpful, cheerful, made us feel welcome and could not do enough for us, thanks Leah 😀."
"Andy on the bar was so friendly, warm & welcoming."
"The staff are so friendly. There was one staff member, I believe her name was Megyn. Massive credit to the company. So kind & caring towards me & my family."
"The staff are always so friendly and helpful."
"The staff are excellent with big smiles and so friendly."
Cons:
"The Male staff member I spoke to was rude and not at all helpful."
"Oh! So annoyed! Just read the reply from waterfold farm managment. I would suggest they do there research more thoroughly!"
"The carvery chef called Jonathan was clearly rude and obnoxious to my wife."
"Kitchen manager refused to come out of the kitchen to speak to a customer, as stated from one of the carvery servers when I challenged him over a dispute with my order."
"Hollie on the till was incredibly snappy."
"James on the bar was very rude, wouldn’t let us get a vegetable pie with a carvery."
"Service at the bar is shockingly awful, from waiting to be served, communication with staff, sour/miserable faces, lacking any motivation."
Cleanliness
Pros:
"Although the ladies toilets were apparently very clean."
"It was my first experience visiting Waterfold Farm, and I found it to be clean without concern."
"The atmosphere upon entering is inviting, with the staff being warm and friendly."
Cons:
"The place needs an update. Felt dirty and run down."
"The pub is dirty. The toilets are disgusting and smell terrible."
"Dirty tables Dirty cutlery holder Dirty carpets. Furniture in much need of a refurb or replacement."
"The toilets are tired and need refurbishment."
"Won't be returning unfortunately. Cleanliness is a major factor in a food place for me. This wasn't up to standard."
"Was a really busy Sunday when I went so understandable all the tables weren’t 100% clean but requested 2 high chairs which came to us filthy."
"Actually, most of the restaurant was dirtier than your mum on a Friday night (and she's proper dirty)."
Value for Money
Pros:
"Fabulous choice of food that was not only delicious but excellent value for money."
"I come here most Thursday nights and some weekends. The food is fantastic I normally have something off the menu but every now and then I’ll have the carvery the quality of the food is great and value for money is fantastic."
"£6.99 for an all you can eat breakfast is unbeatable value and the quality is just as good."
"Great price for 3 courses and food was of good quality."
"Lovely staff, we got food from the main menu, very good price, wasn't waiting ages and was all hot and tasty."
"Good food with ample portions for cost."
"All very affordable too."
Cons:
"The few things that we was disappointed at considering the money we had spent made it a little bit of a let down."
"The food was cold..ate a small amount because id just spent £28 but we just didnt enjoy it and it went in the bin!!"
"After the reply and saying that a replacement or refund was offered is an absolute lie because I never let the staff know that the food was soo bad."
"£27 including drinks.. hmmmm can't wait for the cobblers to reopen."
"The only reason I gave 4 stars for the food was because the garlic mushrooms were over cooked."
"All four meals were awful (we are not fussy eaters)."
"The only reason I didn't give it 5 stars was that there weren't enough green vegetables, and the Yorkshire puddings were a bit too crispy."
Atmosphere & Layout
Pros:
"Great Carvery, good kids area with free activities and some payable machines."
"The place was very very busy, yet the staff worked together seamlessly and it ran like clockwork."
"Great wee place. Much better than our local one of the same chain which goes to prove that staff really do matter & make a venue either great or mediocre."
"Especially liked that the restaurant is separated into family and adult only areas."
"The atmosphere was so easy going & Christmassy."
"Food was amazing and drinks was very refreshing. The atmosphere was great wasn’t to loud and the music choice playing in the background was very good."
"The staff are really welcoming and polite and the guy on the carvery slicing up meat comes across really well, very friendly, polite and service with a smile."
Cons:
"The tables was very close together and we was seated behind another group booking."
"But were given a table in the middle of a very noisy family area, making conversation difficult."
"The children’s play area (suitable for under 5 or 7’s) was not child friendly at all."
"Ok it's a carvery with a lot of veg choices as well as sauces here's my issue the place is heaving and the tables are way to close together."
"We were made to sit at a sticky table with unruly kids running around screaming with tops off even though there were plenty of tables free elsewhere."
"When any of us had to move from our chair it caused disruption to us and the family behind us."
"Good food not bad atmosphere if a little loud... I have PTSD so noise is an issue."