Megan's at the Old Town Hall Restaurant (Richmond) Reviews Summary

Category: Restaurant Richmond

Address: 13 Hill St, Richmond, TW9 1SX, United Kingdom

Phone: +442034680229

Rating: 4.4
based on 175 reviews.

Food Quality

Pros:

  • "The food was very flavoursome and hearty."
  • "The food was delicious. I would have been happy with anything on the menu."
  • "We highly recommend the halloumi fries with honey and the cheese fondue."
  • "The food is freshly prepared and incredibly delicious."
  • "The food was filling and delicious."
  • "Food was great and so was bottomless prosecco."
  • "The food was beautiful and such good value."

Cons:

  • "The portion sizes were tiny, the chicken looked unappetising and like it had come from subway, the portion of hummus looked like it was for a child, the flatbreads lacked flavour & most of the food was very cold."
  • "The calamari starter was completely inedible, the chewiest most disgusting calamari I have ever had."
  • "The food was tasteless and very overpriced such a shame."
  • "Thought the cheese fondue lacked flavour and should have been made with emmental."
  • "Both of our egg breakfasts once again came on untoasted bread and my wife's scrambled eggs were stone cold."
  • "Food quality, presentation and flavour lacked a punch."
  • "Food was warm and service was bad."

Service

Pros:

  • "Our waitress Ellie, was attentive and friendly."
  • "The service is always friendly (I have been in 3 x in the past week) and efficient from the waitresses."
  • "Friendly and efficient service + the food was amazing. I had Turkish steak and chips - my favourite item on the menu."
  • "Helpful friendly staff."
  • "Sophie, our lovely waitress was extremely attentive and very charming."
  • "Jess - A special mention to Jess who promptly seated me and quickly brought me my starting drinks with a smile ear to ear."
  • "Looked after by Alicia who was really friendly, attentive and did a great job."

Cons:

  • "The abysmal and lackluster service ruined the meal."
  • "It took almost one hour to get water after asking twice."
  • "We had to wait 45 mins for our food order to come through with empty plates."
  • "We just wanted to leave as we had originally been told we only had an hour to eat as they had many bookings."
  • "Very slow service, had to ask twice."
  • "Waiter hardly came to see if we were OK or finished our meal and we needed any deserts."
  • "Once food was served we were ignored and had to find a waiter again for the bill."

Atmosphere

Pros:

  • "Lovely place with great atmosphere and great variety on brunch menu so that everybody can find something they like."
  • "We had a scrumptious lunch in a lovely, relaxed atmosphere."
  • "Food and atmosphere was spot on!"
  • "Megans has tasty food and a lovely atmosphere with how they are decorated."
  • "The atmosphere, food, cocktails and staff were all exceptional, especially Chris, the manager who made us feel so welcome."
  • "The ambience is cosy and welcoming, with many small sectioned off areas upstairs and downstairs, which adds to the cosy and warm feeling."
  • "Megan's is always a winner on vibes. Love a cheeky mimosa with brunch."

Cons:

  • "This is the epitomy of distinctly average typical British chain."
  • "We just wanted to sample the atmosphere and we were pleasantly surprised."
  • "It has a somewhat bohemian feel to it."
  • "It's also very dog-friendly which adds character and charm."
  • "The venue itself is beautiful."
  • "The atmosphere and interior is beautiful."
  • "Great food and equally as good ambiance at the new Megan's."

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