Megan's at the Old Town Hall Restaurant (Richmond) Reviews Summary
Category: Restaurant Richmond
Address: 13 Hill St, Richmond, TW9 1SX, United Kingdom
Phone: +442034680229
Rating: 4.4
based on 175 reviews.
Food Quality
Pros:
"The food was very flavoursome and hearty."
"The food was delicious. I would have been happy with anything on the menu."
"We highly recommend the halloumi fries with honey and the cheese fondue."
"The food is freshly prepared and incredibly delicious."
"The food was filling and delicious."
"Food was great and so was bottomless prosecco."
"The food was beautiful and such good value."
Cons:
"The portion sizes were tiny, the chicken looked unappetising and like it had come from subway, the portion of hummus looked like it was for a child, the flatbreads lacked flavour & most of the food was very cold."
"The calamari starter was completely inedible, the chewiest most disgusting calamari I have ever had."
"The food was tasteless and very overpriced such a shame."
"Thought the cheese fondue lacked flavour and should have been made with emmental."
"Both of our egg breakfasts once again came on untoasted bread and my wife's scrambled eggs were stone cold."
"Food quality, presentation and flavour lacked a punch."
"Food was warm and service was bad."
Service
Pros:
"Our waitress Ellie, was attentive and friendly."
"The service is always friendly (I have been in 3 x in the past week) and efficient from the waitresses."
"Friendly and efficient service + the food was amazing. I had Turkish steak and chips - my favourite item on the menu."
"Helpful friendly staff."
"Sophie, our lovely waitress was extremely attentive and very charming."
"Jess - A special mention to Jess who promptly seated me and quickly brought me my starting drinks with a smile ear to ear."
"Looked after by Alicia who was really friendly, attentive and did a great job."
Cons:
"The abysmal and lackluster service ruined the meal."
"It took almost one hour to get water after asking twice."
"We had to wait 45 mins for our food order to come through with empty plates."
"We just wanted to leave as we had originally been told we only had an hour to eat as they had many bookings."
"Very slow service, had to ask twice."
"Waiter hardly came to see if we were OK or finished our meal and we needed any deserts."
"Once food was served we were ignored and had to find a waiter again for the bill."
Atmosphere
Pros:
"Lovely place with great atmosphere and great variety on brunch menu so that everybody can find something they like."
"We had a scrumptious lunch in a lovely, relaxed atmosphere."
"Food and atmosphere was spot on!"
"Megans has tasty food and a lovely atmosphere with how they are decorated."
"The atmosphere, food, cocktails and staff were all exceptional, especially Chris, the manager who made us feel so welcome."
"The ambience is cosy and welcoming, with many small sectioned off areas upstairs and downstairs, which adds to the cosy and warm feeling."
"Megan's is always a winner on vibes. Love a cheeky mimosa with brunch."
Cons:
"This is the epitomy of distinctly average typical British chain."
"We just wanted to sample the atmosphere and we were pleasantly surprised."
"It has a somewhat bohemian feel to it."
"It's also very dog-friendly which adds character and charm."
"The venue itself is beautiful."
"The atmosphere and interior is beautiful."
"Great food and equally as good ambiance at the new Megan's."