Wealden Hall Reviews Summary

Ambiance and Setting

Pros:

• "It may be positioned on a busy main road opposite a supermarket, don’t let that put you off its country charm."
• "Vibrant pub with great food at good prices in a historic quaint building."
• "Inside it’s all low beam historical country pub comfort."
• "Lovely place reasonable prices delicious food."
• "Friendly welcoming staff, clean restaurant and great surroundings."
• "Inside it's got charm and the staff are helpful."
• "What a fabulous venue, the building is exceptional architecturally and both warm and inviting."

Cons:

• "Would be difficult to access for disabled patrons due to the age of the building, but unfortunately this can't be helped."
• "It was cold in the far end near the gents loo. Fire not lit, brrrrr."
• "Looks great and inviting on the outside, inside the little snug bit to the right as you enter on the ground floor not very homely at all - run down and peeling paint."
• "Large carpark and outdoor seating area, but sadly nothing for younger guests to enjoy outside, hence 4 stars."
• "It feels slightly out of place being on a main London Road junction but there is a large seated area and car park at the rear."
• "Stunning building which is perfect for the Bonfire Season, interior too but it felt a little cold from staff service being that there was really no warm welcome."
• "Such a shame there's no outside coverings we went on Friday it started to rain so we didn't even sit down."

Food Quality

Pros:

• "Great food served here one of the old english inns so great company been too many of them."
• "Greene King Old English Inn with a mix of traditional pub grub and also more elaborate dishes such as cod loin with fishcake and asparagus."
• "Food was incredible, perfectly cooked steak. Chicken was juicy cannot fault and price was amazing."
• "The food was really nice, presented well and tasty."
• "The food was lovely and it was so nice to be able to sit in the garden with a drink, highly recommend!"
• "Food was good, nice to see a good GF/Vegetarian menu."
• "Food and hospitality is warm, hearty and will bring a smile to your face."

Cons:

• "It spoiled an evening out that we had all been looking forward to and we will not be going back."
• "Food took over 40 minutes to come out & was average at very best."
• "Not a great experience, better off going for drinks, food is disappointing."
• "Awful. Cold 1.5 slices of fatty beef. Raw vegetables. Lumpy mash, don’t ever bother with the cauliflower cheese - runny white sauce, no cheese taste at all."
• "Awful food....overcooked and crisp."
• "Very poor all out of a packet no fresh cooking at all."
• "The food was awful had to send the first dinner back just couldn't eat it the second was just OK maybe I was unlucky but the macaroni cheese had no cheese init and not crispy on top just a bland white sauce yuk."

Service

Pros:

• "Staff were really nice and polite to us and served us when they could (which was almost instant)."
• "Staff was superb, we had a young lady with an allergy, staff, kitchen and bar could have not been more helpful."
• "Had a lovely evening at the pub and special shout out to Alice and Kelly for their great hospitality service! They’ve made our evening experience the greatest!"
• "Staff were friendly and helpful. The food was good, the mains for £5 menu was brilliant size for older kids or just as a smaller but filling dinner."
• "Good honest food at honest value for money prices plus a nice clean pint."
• "Staff are always pleasant and helpful."
• "Kerry who served us was so lovely, she had a lovely smile on her face and made sure we had everything we needed."

Cons:

• "30th Birthday party booked a couple of months ago, but table got double booked, staff were extremely apologetic and went out of their way to make sure we had a wonderful time."
• "Not the best service. Want to order meals for 6 guests was then told what wasn't available so had to rethink what we all wanted."
• "Sat down only to be told not serving food unless booked mother's day menu."
• "Wasn't overly impressed with service, no smile or greeting at the bar or acknowledgement for bringing in our empties."
• "Food was good but shockingly bad customer service - sharp broken plastic was found in one of our dinners."
• "Very poor service menus not taken away after ordering. Not asked if everything was ok during meal."
• "Plates not cleared from table had to ask to order dessert. Long wait for dessert had to ask twice. Very inattentive service."