"Nothing was too much trouble for Christine and her staff to keep our group happy."
"Staff are very attentive."
"Staff attentive and efficient."
"Staff are very friendly and couldn't do enough."
"Staff as always friendly and courteous."
"Staff are wonderful - very, very friendly and professional."
"Lovely staff who really care about what they do."
Cons:
"We asked Curtis to take our drink order and was rudely told we would have to wait."
"Service is terrible some of us had their food and the rest have to wait ages before we received the steak without the sauce we asked the waitress twice for the sauce but never received it."
"Service a little slow, given it was almost empty."
"not many staff on bar had wait ages"
"Service was also very slow, no asking how any of the food was."
"He forgot my drink and when I asked about it he was rude back to me."
"Waiter was never on the floor, only coming once every 20 minutes or so."
Food Quality
Pros:
"Both the gammon and the lamb were cooked really well with the right amount of gravy."
"Very tasty food and other staff were lovely."
"I had duck and rice, which the flavour was lovely."
"Excellent food cooked to high standard."
"The food was superb, both the prawns (starter) and lamb (main) were hot and delicious."
"The food is to die for."
"The food was amazing, very well presented and piping hot!"
Cons:
"Sunday roast was disappointing, potatoes very hard and reheated, also meat was very dry & tough, pasta was very bland and not a lot for a main course"
"Duck over cooked and too chewy, left most of it."
"The tiny bacon lardons were hard and over chewy."
"Sourbread sliders came with brioche buns instead of sourbred and two of these were burnt."
"The supposedly herb and lemon chicken I chose to go in it was dry and tasteless."
"Most of what we had was from frozen and very very middle of the road."
"The food was poor. I had a Sunday roast. It was seasoned, and overcooked."
Value for Money
Pros:
"2 very cheerful bar staff looked after all!"
"All the food came out nicely presented and with not too long to wait."
"Food was great, beautifully presented - amazing value."
"Great prices."
"An excellent value for the money."
"Staff are super friendly and great prices."
"The food was exceptional - a unique menu, beautifully presented, full of flavour and great quality."
Cons:
"I question the value for money for a very small portion."
"It's still average (at best) food and it's overpriced."
"Little steep for anything but an occasional meal."
"£4.20 for a pint of lager shandy seemed expensive."
"prices on bar but steep"
"Food hugely disappointing - nearly forty pound for an ok Stilton starter, inedible turkey and a slice of Christmas pudding."
"Food was ok but definitely not worth 30 quid!!!!"
Atmosphere & Location
Pros:
"All guests commented on what a great location."
"It's a lovely spacious looking pub, alongside the canal, with seating outside and inside and a car park with free parking."
"A surprisingly nice little pub by the grand union canal, with a big indoor food area and a medium sized outdoor one."
"The setting was great right on the canal, very pleasant."
"It's in a great setting right next to the canal too, with narrowboats floating slowly by."
"The venue is a hidden little gem, Christine and all of the staff were fantastic."
"Watersedge is a hidden GEM! Beautiful rooms."
Cons:
"Bit unsettling being crammed in with a group booking divided by a thin veil of fabric."
"Seems more a place for locals than passing trade, was nice located by the canal but was in an industrial area so not picturesque in any way."
"The location, although right on the waterfront, isn't as nice as the photos make it appear."
"Venue was a room with a balcony overlooking a very unattractive marina on the canal!"
"The outside surroundings are tatty and the outside looks unkept unfortunately."
"Can't see the water through their hotel barge and were put on small drinking tables to eat."
"The room at night got very very warm but they do provide 2 fans."
Accommodation
Pros:
"The rooms are really cozy, clean and tidy."
"Blue room was a little on the small side but adequate."
"The room was compact but met my requirements completely, the bed was comfy."
"Stayed here for the night. Room was clean and tidy."
"The rooms are perfect and comfy, shower is amazing."
"Stayed in Grand Canal view room #2 which had 1 queen bed and ensuite bathroom."
"Beautiful rooms, and a small breakfast provided which is just about right."
Cons:
"The pod is fine if you like camping or caravanning."
"The mattress left a lot to be desired."
"The room I stayed in is poorly kept."
"The bathroom was dirty, sign of mold, the sink had a crack running through it and there were cobwebs."
"The room I stayed in is poorly kept. There are signs of mold, spider webs."
"The room was dark cold and moist due to the bathroom not being ventilated."
"Cooked breakfast was however not served while there and the standard room is in need of some good renovation."