The Mall Wood Green Reviews Summary

Shop Variety

Pros:

• "Love the mall to death. All kinds of typical brands mixed in with mom-and-pop style shops that really give the mall a sense of community."
• "Really enjoy this place, is got everything i need, any shop or cinema or a cafe!"
• "In the Mall you'll find a large Primark, TKMaxx, Wilko, WH Smith, and the usual coffee shops and other stores."
• "Whether you're looking for fashion, electronics, or a quick bite to eat, The Mall Wood Green has something for everyone."
• "Many shops inside including high street names."
• "Our go to mall and around the area has more stores available as well as market for fruit and veg, fish, eat and much more for Great prices 😀"
• "The Mall has over 100 retail shops, seven of them anchor stores, 45 market stalls, and an average of 221,000 customers per week."

Cons:

• "Is just Tacky. There is nothing good there."
• "All the clothes and shoe shops are closing, we lost some good department stores."
• "Many of big brand shops have closed due to the rise of online sales."
• "Like much of the wider Wood Green retail offering the Mall has taken a battering in the last 30 years with names leaving faster than they can be replaced."
• "Many main high street stores seemed to have disappeared in Wood Green & the shopping mall."
• "Many decent shops have closed down, and nobody wants more tatty depressing shops."
• "This place used to have everything you need from clothing to electrical appliances and market food. But like most city centres and high streets its dying a painful death."

Cleanliness & Maintenance

Pros:

• "Bright and clean with friendly/efficient staff."
• "I like the mall, its clean and a good selection of shops and restaurants Id definitely appreciate more lifts though being a buggy user. Also the toilets aren't too bad, almost every time I've been in there there is someone cleaning so it looks as if they have them cleaned almost constantly."
• "The stores were clean, well-organized, and offered friendly customer service."
• "The mall itself is clean, well-maintained, and easy to navigate."
• "At wood green mall you can get to a range of different store also there is places available for you to eat and have a rest, close to the mall there is a station called wood green and bus stops do you can easily travel back to your house, the thing that I like the most is that there is no litter in the ground is always clean. There are public toilets."
• "Amazing place to go and shop for items since it is extremely clean."
• "I always find the facilities very clean, the toilets are always very decent."

Cons:

• "I was so surprised that the area is unclean & seems unsafe at all."
• "Honestly this mall is the worst mall, filthiest and unmaintained mall I have been."
• "The only thing that warrants two stars is the fact it has some major high street shops here. The area itself is dirty I hated going there with my wife I would rather venture to Brent Cross. The whole place needs a major deep clean!!"
• "This shopping centre is Dated, filthy, shop inside and outside are not worthy."
• "The bathrooms are disgusting with urine all over the floor and constantly clogged, not to mention the smell."
• "The hand sanitisers were empty!"
• "The car parking exits and entrances are very dangerous."

Security & Safety

Pros:

• "It has a strange charm that anyone who has lived in a developing country will identify with."
• "The mall was also well-staffed, with friendly and helpful employees at every turn."
• "People should feel safe there."

Cons:

• "They have some prickly security staff."
• "The security staff, is very rude!"
• "The security staff are not competent."
• "Due to the location, you might consider putting your backpack in front instead of at the back. There are pickpockets all over Woodgreen."
• "The Wood Green area is notorious and famous crime-zone."
• "The security personnel can be problematic."
• "Security needs stepping up as there are plenty of antisocialable individuals that I have noticed in this shopping city."

Parking & Accessibility

Pros:

• "I went to saffron for some emergency shopping before flying out for a wedding. It's has a great range for such a small shop space. The parking was very close to the shop and so made the journey efficient."
• "Great storey car park and quite cheap."
• "Parking is also fairly cheap for London at only a few pounds per hour."
• "Some top names shops are here and always new shops are added, there is a cinema with multi screens and good options of food served, parking is very convenient and it's free after 6PM but might be busy at weekends, food shops are everywhere."
• "Has a really good car park which is very cheap."
• "Parking is available on cheap rates."
• "The Mall has free parking after 6pm which saves you looking for street parking or risk getting a parking ticket."

Cons:

• "nightmare at parking, I pay 2 £ for 12 min, then I pay another 2£ on another coin that I found it in cash machine and say I have 47min, I stay for like 40 min and when to go out the gate don't open and I call there and they told me that I have to pay again, if I remember correctly I should pay 2£ for 2 hours not 12 min omg nightmare and I pay 4£ and I should stay 8hours, and they ask for more money when I try to get out."
• "Parking is ok but not great and suffers because it is not free."
• "Parking spot is hard to find, that's why there is their very own Shopping City Car Park!"
• "Spent 3 nights at the Travelodge so used the East side so called ‘secure’ car park... During my stay someone had stolen my Catalytic Converter."
• "Busy time parking may be difficult, better to use public transport."
• "It can be extremely overcrowded during the weekends and you have to go to the 8th floor or roam around the car park waiting for someone to leave."
• "The family car park is make people stupid! I got penalty ticket."

Customer Service

Pros:

• "In general, the staff working in these shopping centre were very friendly, helpful and respectful."
• "The staff were very friendly."
• "Great customer service from all the staff in particular the manager who was very professional and helped me with my enquiries."

Cons:

• "Bar service was slow and very unfriendly."
• "I have emailed the guest service lounge last year and still have not heard back from them. This is quite unprofessional."
• "I am a resident who misplaced my card and was in a rush to go back to work after a night shift. I explained that I did not have the card on me and they were so blazen as if I was a thief!"
• "I had a bad experience in Burger King there. I went thrice and no was there to attend customers."
• "Wack, staff are not that nice and friendly."
• "The management of this shopping centre is very poor, they don't care about what's Customer needs."
• "When Primark is the highlight it tells you all you need to know about this Mall. A very grim, uncomfortable shopping experience and would definitely not hang around the Cinema area despite a couple of respectable food chains that have moved in."