Ye Olde Swan Reviews Summary

Food Quality

Pros:

• "Excellent pub grub, big portions."
• "The food came and it was absolutely fantastic, all four of our dishes were delicious and had very healthy portions."
• "Lovely food, hot, quick and fresh."
• "The food here is delicious."
• "The food is always amazing."
• "The pies looked homemade and were packed full of meat."
• "Every single desert that we have been served has been absolutely delicious... If they are homemade, well done."

Cons:

• "Just recently we came here for Sunday lunch which we quite often do but we were so disappointed with what was on our plate .... portion size wasn't great, no prawn cocktail, cauliflower cheese very enemic and small and the lovely puddings we enjoyed are no more, cheesecake or crumble ... not saying we won't be back but disappointed."
• "The fish frozen and minimal amount for £16."
• "The slow cooked belly pork actually appeared to be gammon rather than from a pork belly."
• "Poor quality food all round."
• "The 'mash potatoes' are from a packet as it was the consistency of wall paper paste."
• "Desert was still frozen."
• "The gourmet burgers were among the best that we have ever had in pubs."

Service

Pros:

• "Staff really helpful and pleasant."
• "Service was extremely courteous, polite and prompt."
• "We were given a warm welcome and received good service."
• "Would definitely recommend."
• "Service was amazing and staff was friendly and the food was delicious."
• "The staff were friendly and helpful and nothing was too much trouble for them."
• "Our server Cheryl was absolutely fantastic and went the extra way to provide superb customer service."

Cons:

• "Terrible service from the Manager. Very rude and unnecessary."
• "When speaking to the lady manager about this she said there's nothing they can do and appear quite rude."
• "The male manager came back and argued about what she ordered. Not very professional."
• "When the waitress asked if everything was ok with the food she walked off before I could open my mouth!"
• "Ok food, but service was terrible. Rude staff they forgot one of our meals and we had to ask twice where it was."
• "Service very slow due to only 2 servers being available."
• "However, the bar maid/manager wanted to leave early because she wanted to go home to Northampton... She wasn't very welcoming & felt we had to get out."

Ambiance and Environment

Pros:

• "Fantastic pub, very cozy with many outdoor seatings."
• "This beautiful place has gorgeous tranquil surroundings and is very homely when entering."
• "Ample parking and a lovely garden."
• "Good size car park."
• "Atmospheric timber beamed old Inn."
• "The building itself is beautiful."
• "Beautiful traditional English pub surroundings."

Cons:

• "We were shown to our table which was right in the cold doorway and near to the bar where some customers had clearly had more than enough to drink and were using exceptionally foul language rather loudly."
• "This building is old and access isn't too good."
• "It was very cold and draughty in the YE OLDE SWAN."
• "Where we had been moved to was near the outside door which was left open until late."
• "The tables are very sticky, through age and losing their veneer."
• "The only downside is that it can be quite dark at some of the tables inside, there could be a bit more lighting away from the windows."
• "Got there boxing day and got a shirty waitress who told me there was no booking."

Value for Money

Pros:

• "The food was excellent and at a reasonable price."
• "Great value for money as you can use your tesco club card vouchers."
• "A very good price."
• "Very enjoyable leisurely lunch reasonably priced."
• "Good value for money!"
• "Prices were great and the food was delicious."
• "Food lovely and good value for money."