The Pilot, Chiswick Reviews Summary

Location & Accessibility

Pros:

• "The nearest station is Gunnersbury Overground which is a five minute walk."
• "The Pilot Is located on the corner of a crossroads in a quiet residential area at the western end of Chiswick."
• "This is a good size pub that has three distinct sections."

Cons:

• "It is located a bit far from other bars and restaurants."

Atmosphere & Decor

Pros:

• "@thepilotw4 is welcoming laidback local with I thoroughly enjoyed visiting."
• "The MOST dog friendly place I've been to in Chiswick."
• "Lovely deco and good vibes created by the company I was with."
• "Great decor and an amazing back garden!"
• "Really nice, cosy pub. Especially since their last refurbishment."
• "The pub is a really lovely venue with a spacious victorian style bar with a lovely beer garden in a lovely area."
• "The Pilot has a nice atmosphere, especially the back garden area which is like a hidden gem."

Cons:

• "It can get a bit noisy at times, as it is a 'close to work' kinda place."
• "The far booth at the back smelt really badly of urine."
• "Despite being Monday, place packed and noisy. Too noisy for us really- hard to converse."
• "Not a place to go if you need to say more than two words to the person sitting next to you! The noise level is deafening (without the music)."

Service

Pros:

• "I visited this pub recently and I am so amazed by the professionalism and experience of the bar staff, especially Daisy."
• "The staff here are always attentive, with nothing too much trouble."
• "Really friendly lady served us and made us feel very much at home."
• "Friendly and competent staff."
• "The service he provided was amazing and like none other I had experienced before!"
• "Staff were charming and helpful and as I was not fully mobile was allowed to use disabled toilet upstairs to avoid a steep flight of stairs down to the regular facilities."
• "The staff were friendly and they provided a good service but that's the only thing they had going for them."

Cons:

• "Considering the prices, which I am happy to pay, I expect more service and attention from the staff."
• "Service was poor - my guests and me had to ask multiple times to clear up the plates."
• "A quiz man was absolutely dismissive, rude and unwilling to accommodate us."
• "Additionally no-one came to our table to clear the plates; I had to take my plate up to the bar to get rid of it after about 15 minutes of waiting."
• "Seems like the service was having a rough day or is very little engaged with the place because they didn't even care about the situation."
• "Service can be a bit slow at the bar."
• "When asked to split the bill 3 ways was told by the waitress it was too complicated so we had to split 2 ways."

Food & Drinks

Pros:

• "Brilliant food and drinks."
• "Delicious sea bass and mussels."
• "Food is interesting with a good choice."
• "Food and drinks was of good standard."
• "They even made up a cocktail for me based on my taste and it was spot on!"
• "Great home cooked food."
• "The food was really tasty."

Cons:

• "Roasted cod fillet was the size of a small slice of cake with no carbs such as chips."
• "Unfortunately the food is very average (or worse than average if you are vegetarian)."
• "But roast dinner was let down with what seemed to be out of a packet gravy and re-heated frozen potato."
• "Food was alright wasn't happy in the fact I paid £18 for a child's burger and one potato cut into chips."
• "Food has been quite disappointing the last three times we've been there."
• "Come for the drinks but forget about the food. Pork medallions were clearly undercook and pork belly was chewy instead of crispy."
• "Food was rubbish burger buns burned, run out of steak, fish was off."

Value for Money

Pros:

• "There is no hire fee, which is really good, just a minimum spend."
• "The food is nice, and good value on the 50% off government scheme."

Cons:

• "I think a pint of Peroni is £5+ which is a lot of money to some people."
• "Also a bit overpriced for what it is."
• "2022 Xmas menu massive disappointment, price point very high."
• "The prices are for sure too much for the amount and the quality of the portions."
• "Drinks are a bit on the pricey side."
• "At a whopping £18.50 it was over priced and underwhelming."
• "Some of the most expensive in the area - beating even the pubs on Strand on the Green nearby, which is saying something."