Red Lion Reviews Summary

Value for Money

Pros:

• "Good value for money."
• "The food is nice and a good price."
• "Great reasonably priced food."
• "Service was great and our meals were also definitely good value for money!"
• "Very reasonably priced."
• "Overall a good experience at reasonable prices."
• "5 star service at a reasonable price."

Cons:

• "Prices are a little expensive."
• "When you pay around £15 for fish and chips, you expect better."
• "The mixed grill has significantly reduced in size but the price hasn't."

Food Quality

Pros:

• "Food was all delicious."
• "Incredible roast."
• "The food was very, very good and was served very quickly."
• "The traditional turkey Christmas lunch was exceptional, lovely and hot on arrival, the turkey melted in your mouth."
• "The food was amazing."
• "The food was delicious (very filling) and the service was superb."
• "Amazing food and recommendations."

Cons:

• "Food was so dry and inedible."
• "The roasted pepper and sweet potatoes starter was far from roasted but quite soggy and mushy."
• "Christmas turkey dinner was average."
• "Food left wanting. I had fish and chips, no problem with the portion size, it was just very dry."
• "The only complaint would be the roast potatoes where not the best they tasted frozen."
• "Food was very disappointing. Scallops cold and tasteless. Chicken salad absolutely dry and tasteless."
• "The chicken Kiev was uneatable, overcooked and dry."

Service

Pros:

• "Brilliant service from our waitress Penni."
• "The staff are really friendly and efficient."
• "Staff were polite and very professional."
• "Staff were very friendly, attentive and polite."
• "Service was fantastic."
• "Staff were extremely attentive and friendly."
• "Staff are very friendly and helpful. They are happy, they smile."

Cons:

• "Service was very poor.. we were sat at our table and then just left there... offered no drink or anything."
• "Staff rushing around even though it wasn't busy."
• "It took ages to be asked for our food order."
• "When I flagged this to the staff, they merely shrugged it off."
• "Food ok. Not being told about the 30 minute wait for placing order and the 1 hour wait for food is NOT ok."
• "The service was attentive until the end where it did take quite a while to order dessert and then get the bill."
• "Some of the slowest service we have ever received."

Ambience

Pros:

• "There’s a nice ambience here."
• "Amazing atmosphere, lovely people and pub staff."
• "The atmosphere was really good."
• "It really felt like the staff were happy to be there and it reflected in the atmosphere."
• "The atmosphere was amazing - they even had this amazing singer."
• "Lovely atmosphere."
• "Clean and good atmosphere."

Cons:

• "The food was good the staff were masks but was overcrowded by the time we left and certainly did NOT feel COVID safe."
• "Arguments between the manager and another customer so not a very nice experience."
• "Ignored by barman on the phone when we entered."
• "Servers were nice, but the general vibe from greeting staff was off."
• "Sat at a table that was surrounded by flies."
• "So cold in our part of the room that we sat with our coats on."
• "The tables were filthy outside and flies were accumulating on all the half empty plates not being cleared away."

Accessibility

Pros:

• "Nice to see special area for your dog with snacks and water bowls."
• "A lovely pub with great service: It's dogs friendly and has vegetarian, vegan, and gluten-free dishes so it ticks many boxes."
• "My gluten intolerance has never been so well catered for."
• "Although all areas are mobility impaired and wheelchair accessible."
• "Dog friendly pub as well."
• "With a chilled atmosphere and an outdoor terrace to relax."
• "Fresh food, well cooked and plenty of vegan and vegetarian options."