Conquerors March Reviews Summary

Staff Service

Pros:

• "The staff are so friendly. You can see how busy the staff are but I feel they still go above and beyond for each table."
• "The staff were incredibly helpful, particularly in the planning stages as this was a surprise meal."
• "The staff were very welcoming & attentive during our visit."
• "Staff were friendly and unobtrusive."
• "The waitress was lovely and very attentive."
• "Staff were spot on, service excellent, good without being intrusive."
• "The staff are all very helpful and friendly. Our waiter Kian was extremely helpful, he is a credit to the company!!"

Cons:

• "I will not be eating here again, the service is so poor and not very inviting to those that arrived after us."
• "The service at the bar was a bit slow….but maybe because they are short of staff."
• "The waiter once again prioritising other things over the customers- including walking to the work station to drink his drink."
• "Service was incredibly slow, and whilst all the staff were friendly, we barely saw them."
• "Once seated we waited far too long to be asked if we wanted drinks so i had to go and find a waitress to ask if we could order."
• "Poor service, I almost felt like I was an inconvenience to them."
• "The staff were rushed off their feet and they all remained cheerful but I will remember not to take a table when a place already looks too busy."

Food Quality

Pros:

• "The food was excellent in every way, in particular the steak was tender and flavoursome."
• "The chicken kebab was lovely, the girls liked their food too."
• "Food was tasty & well presented, mostly."
• "Lovely roasts, very hot and a good portion with loads of gravy and trimmings!"
• "The food was tasty."
• "The food was very nice and although the service was a bit slow, had more time for another drink!"
• "The food was fantastic with flair and heaps of love poured into the mix."

Cons:

• "Plus its very over priced even in these tough times."
• "Unfortunately no longer available & prices are hugely inflated."
• "Also the last few meals served have only been just warm."
• "The meat & fish in the order was very overcooked."
• "Coke £4.10 taking the pee. Don't bother poor quality food and expensive."
• "Can honestly say it was the worst steak we have ever had, we asked for the steak medium, which was more well done and gristly, not like ribeye at all, also the mushroom tasted soapy and was totally unedible."
• "The basic fish and chips wasn’t available. I paid nearly eleven pounds for ten chips and twelve scampi."

Ambiance & Cleanliness

Pros:

• "A lovely atmosphere and all the staff were friendly and professional."
• "Just a nice friendly atmosphere."
• "The atmosphere was very relaxing and we didn't feel rushed at all."
• "Very clean and well looked after restaurant."
• "Whole place well presented and clean."
• "A pleasant atmosphere."
• "The whole place including the garden was very clean and had a friendly atmosphere."

Cons:

• "The women’s bathroom. Clearly had not been cleaned for several hours."
• "It had snowed the previous day and it was disappointing to find that the car park and pathways to the pub entrance had not been touched, no attempt to clear the snow and ice which made driving and walking quite treacherous."
• "Carpets and bottoms of tables filthy and dirty dust and cobwebs on wall hanging and top of curtains."
• "Restaurant was noisy with music too loud. This was turned off later."
• "Possibly the loos could do with more regular checks."
• "Other people were arriving to dirty tables, dirty plates and having to clear these themselves."
• "When we paid the waitress had disappeared. So we paid a young man who put the £10 tip in his pocket."