The Wellington Reviews Summary

Atmosphere & Decor

Pros:

• "The Wellington pub in London provides a charming atmosphere with traditional British decor and friendly staff."
• "The décor is also really nice with it's stained glass windows."
• "Very cosy and great decor."
• "Lovely traditional pub looking as fabulous as it always has, with edwardian ceilings and a great to see marble exterior."
• "Decorated in rich upholstery and dark woods, it has the atmosphere to complete a true pub experience."
• "It’s as charming as it sounds - dining room upstairs, pub downstairs. Proper Pub! Love the well-preserved interior and gorgeous exterior too."
• "A vibrant, traditional pub with all the checkpoints of what to expect from a pub described with the word 'traditional' - narrow, cosy, wood-panelled."

Cons:

• "THIS WHOLE SITUATION RUINED WHAT HAD BEEN A WONDERFUL DAY. WORD OF WARNING STAY AWAY FROM THE WELLINGTON."
• "The dining room upstairs is small and tables very close together; early reservation recommended."
• "Should you use restaurant be aware that the toilets are up another set of steep stairs."
• "Unfortunately outside tables have to be vacated by 10pm due to council regulations."
• "There is limited wheel chair access and the restaurant section is upstairs."
• "Also be aware that despite the menu stating there is a 10% discretionary service charge they added 20% to the bill."
• "The only off-point for me were the downstairs mens toilets, they were in need of a renovation but the rest of the pub was very nice and modern."

Service

Pros:

• "Excellent service and great food."
• "Staff were friendly and fast even on a busy late lunchtime."
• "Courtney (sp?) was the only waitress working from what I saw. She handled everyone well and was super nice."
• "Very pleasant and helpful staff."
• "Great friendly prompt service on a busy night."
• "Had a lovely meal here today, our waiter was brilliant."
• "The staff were pleasant and efficient."

Cons:

• "The food took forever to arrive and wasn't of the quality expected for the price paid."
• "The food came out cold and the roast potatoes were underdone; but I could have gotten over that it the waitress (long brown hair) didn’t shout at us."
• "The waitress had the nerve to blame her for not placing an order when she absolutely did."
• "We had horrible experience. Restaurant/pub was very busy and disorganised."
• "Food and drink was fine but the service was slow and errors were made with orders."
• "However service on a Friday evening was very slow."
• "Incredibly rude waitress on the first floor."

Food Quality

Pros:

• "The food is fantastic, highly recommend the traditional dishes, the fish and chips were great."
• "Enjoyed 'lovely traditional pub food' and thats what made it for us."
• "Scrumptious fish 'n' chips - proper chips and the fish batter was well-cooked and soft."
• "Food is amazing at this pub, fish and chips is the best I’ve ever had 😋."
• "The food was Fantastic! Loved it."
• "The food was delicious and it felt very authentic overall."
• "The food was amazing and we can’t wait to return."