Address: Macclesfield Rd, Leek, ST13 8YG, United Kingdom
Phone: +441538542057
Rating: 3.9
based on 273 reviews.
Staff Service
Pros:
"Staff were very friendly but there was no toilet roll in any of the toilets."
"The bar staff one by the name Marissa was outstanding with her service very polite and her alone makes me want to return."
"Riley the young lad had excellent customer service & manners."
"The staff were very helpful and it has a nice play area for the kids."
"We were served by Michael, he was very polite and helpful."
"The bar manager (Data?) was friendly and provided an excellent service."
"Came with my family last week. Greeted by friendly faces behind the bar. The staff were very helpful."
Cons:
"Staff were rude and didn't seem to know how to smile."
"No-one came, the woman at the bar was chatting to customers, not serving, just chatting."
"We had made a daytime reservation for an evening meal, but upon our arrival and visit to the bar, we encountered a waitress who exhibited a consistently rude demeanour from the moment we engaged with her."
"We went into mulberry leaves and had a girl tell us that they had stopped serving food so we left she spoke in a very rude tone."
"Shocking food and even worse customer service."
"Will never ever come back to this restaurant, very unfriendly staff."
"The staff were non existent, sat around talking on the tables together."
Food Quality
Pros:
"Very good value for money."
"Tonight's food was very nice; I ordered the Smokey BBQ pizza which was made fresh to order."
"The dough balls were delicious!"
"The food was spot on, but most importantly the staff were absolutely brilliant!"
"We ordered food which were very tasty and plenty of it."
"When the food arrived it was hot and properly cooked."
"The food was really nice."
Cons:
"Worst meal ever, everything was burnt & cold."
"The food was the worst I've ever seen, it looked awful and that was before we even tasted it."
"The gammon was dry and not edible."
"The food was absolutely vile, undercooked near on freezing in the middle."
"The service was abysmal, The table and chairs we were allocated and previously had booked, were dirty and we had to ask for them to be cleaned."
"The ultimate spicy burger came with nothing."
"The food was aired we waited 50 minutes for the food and there was only 6 other couples in there."
Cleanliness
Pros:
"Amazing food, clean surroundings and pleasant staff."
"Place spotlessly clean plenty of open windows."
"The place very clean and since the new business owners have taken over I would recommend anyone to go."
"Clean and comfortable surroundings with relaxed atmosphere."
"Very clean and modern building and seats."
"The place is soooo clean, high five to the cleaner Jessie."
"Complete value for money."
Cons:
"Children running wild around the building the whole time we were there."
"The table had food still on it from whoever sat there before, and rubbish and food under the table."
"But it needs a good clean, the tables are sticky."
"The place wasn't particularly clean."
"The biggest disappointment was in the cleanliness, the menus were dirty, pages stuck together on both the ones we picked up, the tables were sticky and unpleasant, and the toilet floor was greasy (not wet) and slippery."
"The place was filthy, the chairs had tomato sauce on them, tables sticky, menus dirty."
"Basically, the place was filthy, it was like a creche for the beered up parents sitting outside in the sunshine."