Address: 8 Barton Cl, Leicester, LE19 1SJ, United Kingdom
Phone: +441162890227
Rating: 4.0
based on 552 reviews.
Food Quality
Pros:
"The food was nice, I have a vegetable carvery and praise the company for switching to real mashed potatoes rather than the smash they used to serve."
"The roast beef was lovely and tender, and the veg was soft, not hard like at the other carverys we’ve been too."
"Amazing food as always, pushed myself to have a dessert."
"Had a lovely meal there today. Very friendly helpful staff nothing too much trouble. The steaks were very tasty and everything nice and hot and a good helping."
"Been here for a few beers, they were good, but when we went for an all you can eat breakfast it was amazing, it was 7.99 and its laid out like a carvery where you can layout your own plate, and the food was really really good."
"Food was up to its usual good standard."
"Carvery was delicious and very fairly priced- got the standard veggie pie option and the pie was massive!"
Cons:
"This place has gone really down hill, the carvery used to be brilliant but can only be compared to slop now."
"Disgusting place.. nothing cleaned properly, menus dirty and not wiped down, child seats unsanitary, tables dirty.."
"Sadly, I wasn't impressed. The food was below average and overpriced."
"Came for dinner on 7/9/22 Food wasn't that good. my wife's tasted burned like the pan had boiled dry."
"However the service is slow and things seem like too much trouble for them!"
"The mashpotato had lumps in."
"Food was near cold with a rude waiter doing a lengthy explanation of their food temperature regulations."
Staff and Service
Pros:
"Staff were lovely, Gordon in particular was very helpful in bringing us some takeaway boxes for our leftovers and had a lovely chat with him."
"The staff were under a great deal of pressure as the large pub was full, but they attended to everyone with a smile."
"Special mention to Gordon our greeter and server. A very friendly, cheerful and chatty gentleman."
"Throughout our visit Gordon was very attentive and nothing was too much trouble."
"Wayne was very attentive and couldn't do enough for us. Excellent service."
"Staff always happy and friendly, love coming here."
"The staff were knowledgeable about the food they were serving (allergies, etc.), and flexible towards menu item adjustments."
Cons:
"Terable staff at most of the time reserved a table but they said no, after a debate got a table."
"Staff members reached across tables to take plates without as much as an 'excuse me'."
"Servers don't seem to take orders, in fact I barely saw any except when our food came."
"Staff at the bar ignored me and got on with their jobs rather than acknowledging I was waiting."
"A waiter smirked at me when I'd asked about how to order as I had not been before."
"The lad on the till has about as much sole as a fish. Very ignorant person."
"The girl obviously has no customer service skills. We left due to this service and won’t return in a hurry."
Ambience and Cleanliness
Pros:
"Lovely atmosphere and its reasonably price. Would highly recommend to anyone."
"The place was clean and staff cheerful and friendly."
"The restaurant itself was spacious and clean."
"Lovely, clean and welcoming atmosphere."
"The ambience of the place is pleasant and not too brightly lit, which gives it a calm and comfortable feel."
"Buzzing friendly atmosphere when I was there and fast, friendly service too."
"Good value and friendly atmosphere."
Cons:
"But the atmosphere wasn’t fab."
"The pub also needed a good clean and tidy."
"No:1 the decoration in the place looks like it’s been through world War three, and is in badly need a freshen up with a lighter colour."
"The carpet needs a good clean."
"The whole place now seems quite unwholesome, scruffy and dirty."
"The place was very untidy. We had part of a highchair under our booth left over from a previous table plus half of their dinner."
"The whole place looks as though it could do with a very deep clean and new furniture and the hygiene standard is poor."
Value for Money
Pros:
"Food was decent and the price was reasonable."
"Great place for Sunday lunch. Carvery is excellent with good choice of vegetables."
"Food is very reasonably priced £7.99 for a standard carvery is excellent value."
"Massive portions at a reasonable price."
"Great service and unbelievably well-priced, decent quality food."
"Prices are very good value for money."
"Excellent value for money."
Cons:
"A complete waste of money."
"No offer of refund when I complained as there wasn't enough food for all of us, no coffee ready, so we didn't get value."
"Tea was a bit pricey and exactly one cup - was hoping to squeeze another 1/2 a cup."
"This place is an absolute shambles, the service is outrageous and the prices are extortionate."
"The chips were just horrible. They tasted a very cheap frozen shop bought."
"Awful.. sat us under cold air conditioning which was on full."
"The only thing that let it down was there's no air-conditioning, just a few fans spinning around in the ceiling."