Pamson Grill Reviews Summary

Food Quality and Taste

Pros:

• "The mix grill had a good variety of meats, all cooked to perfection and had the right level of spice."
• "Chicken bihari both was very good for UK standards."
• "Butter chicken had a nice, creamy texture and sweet taste."
• "Lamb Karahi was the best, with tender meat that went well with fresh naan."
• "Each item of the mixed grill tasted delicious, especially the Dum biryani and boneless lamb karahi, full of flavour."
• "Food quality was excellent, with Fish Pakoras being incredible in texture and flavour."
• "Authentic Pakistani style taste with dishes like Lamb karahi and mixed grill."

Cons:

• "Chicken Nachos were just standard, nothing special."
• "Masala Chips were a little too spicy."
• "Butter Chicken didn't have enjoyable flavours and I've had better."
• "Biryani hardly had any chicken in it at all, mainly just rice."
• "The lamb curry could have used an extra kick as it tasted a bit bland."
• "Lamb Karahi and Chicken Karahi were tasteless and not authentic Pakistani cooking."
• "Chicken was not good quality, too much spice and very dry."

Service and Staff

Pros:

• "Staff very friendly and attentive."
• "Great customer service, especially Umer who was really attentive and offered us a great service."
• "Waiters were extremely attentive and the food was delicious."
• "Service was prompt, food was prompt and excellent authentic flavours."
• "Customer service was on point and everything was well organised."

Cons:

• "Service wasn't great, just pointed to our table without additional assistance."
• "Had to wait for half an hour just to be told that the dish is over."
• "Staff member by the till sat at a computer but no card machine."
• "Service was poor, rude, and unprofessional staff."
• "Waited approximately 20 minutes for the main course after starters, seemed forgotten."

Ambiance and Environment

Pros:

• "Good family atmosphere, busy but not chaotic."
• "Ambiance gave a very posh feel, though reasonably priced."
• "Beautifully designed restaurant with contemporary and clean decor."
• "The restaurant is clean, nicely decorated, and has a cozy atmosphere."

Cons:

• "Parking around the area is a horror, very difficult to find."
• "Atmosphere can be noisy with large groups, making it a bit uncomfortable."
• "The menu is a bit limited and overpriced."
• "No baby changing facilities, and some areas like bathrooms were unclean."

Payment and Pricing

Pros:

• "Prices are reasonable and worth the portion sizes."
• "The prices were reasonable too, great value for the quality provided."

Cons:

• "Only downside is that they accept only cash."
• "Food on the menu has lower prices but they charge you extra on the bill."
• "Menu pricing is very expensive, not worth it for what you get."
• "Some items like rice and grill are not on spot for the price charged."