Harvester Tarpot South Benfleet Reviews Summary

Staff Service

Pros:

• "Management staff extremely friendly and helpful, making patrons feel relaxed and special."
• "The waitress name was Jacqui who did a wonderful job serving us all together."
• "Our server was cheerful and polite."
• "Service from Amber was 10/10, always checked in to make everything was OK."
• "Served by Emma and Jane - really friendly & helpful & managed to save me from a wasp too."
• "We were served by Jane, who was delightful and very good at her job, nothing was too much trouble."
• "Our waitress Amber was great, attentive and helpful."

Cons:

• "Rude loud staff made us feel very unwelcome."
• "Didn’t see a waitress for 20 minutes, then another 20 minutes before we got drinks which I had to go get myself."
• "Waited 3 hours for meal. In the end they cancelled our order without telling us."
• "We felt very let down and left sitting there whist she went off to see what we was intitled to was very embarrassing."
• "Toilets were disgusting."
• "Blonde girl Chloe seating us was rude and more interested in gossiping with her colleagues than dealing with customers."
• "The staff were rude and we went around 3pm all staff were on their break? And only 1 was working!"

Food Quality

Pros:

• "Food is hearty and delicious, and portions are a good size."
• "The chicken was great."
• "Our meals were delicious, served quickly and lovely and hot."
• "Food was lovely and very well presented."
• "Food brilliant and tasty, salads for free."
• "The food was hot and tasty."
• "Lovely food, friendly staff, clean and tidy."

Cons:

• "No food available, ovens and grills turned off salad put away."
• "The salmon that was ordered on 3 of the 4 meals ordered was overcooked, looked more like a fish finger than salmon, all hard on the outside."
• "When the salad bar and chips where the best bit the chicken and prawn burger was one of the worst iv had, prawns were so dry hard and shrivelled the chicken so firm it was very odd."
• "Mains where mediocre with watered down gravy and lack of seasoning on the chip's."
• "The steak was chewy and gristly had a re fire same again chicken was pink."
• "The rice was dry and crispy but the rest of the food was lovely."
• "The food was greasy and oily and the bread and garlic bread was stale."

Atmosphere & Cleanliness

Pros:

• "Easy parking and very quiet so seated straight away."
• "It has been refurbished and looks lovely, the meal was good, the wait time was 20 mins and I had to tell the young lady who sat us."
• "The refurbishment looks great."
• "We loved the new look Tarpot Harvester. So much lighter, more room, a better layout and an improved salad cart."
• "Restaurant & wash room are spotlessly clean."
• "Love the new decoration at the Tarpot. So clean and welcoming."
• "The Restaurant was lovely, clean and warm."

Cons:

• "Food cold and we were a large party which was stuck in an area where there was very little room."
• "Toilets were disgusting."
• "2 of the 4 ladies toilets were awful, think they were faulty but hadn't been locked out of action."
• "But the toilets need a bit more bleach down them."
• "But needs to be regularly cleaned as the kids touch everything and it was dusty."
• "But the toilets were positively disgusting!"
• "Husband had to pull the table in and his hands stuck to the underneath where it was so dirty."

Value & Pricing

Pros:

• "The breakfast was very good value for money."
• "For good quality food at affordable prices in nice surroundings with friendly, helpful staff, this is the place to go."
• "Definitely recommend and will be returning."
• "Price is fair and the parking payment can be redeemable if you're eating or drinking there."
• "As we made use of a 50% voucher we got a really brilliant meal."
• "Had a special mother's day weekend menu that was good value."
• "The food was good value at lunch time."

Cons:

• "It's just expensive, family of 5, 2 kids meals, 1 course plus drinks and 1 side. That's a lot of money, think it's put us off for some time."
• "absolute rip off and lack of customer service!"
• "The food portions were small so they came home hungry."
• "Food was either not available or appalling quality."
• "The food quality was not great."
• "The food is just not good quality from this restaurant, breakfast is terrible!"
• "If I could give 0 star I definitely would, went here yesterday and left hungry and annoyed."