Stourbridge Town Centre Brewers Fayre Reviews Summary

Service

Pros:

• "Julianna gets 🌟🌟🌟🌟🌟 for her professional, courteous and very friendly service and smile."
• "They went above and beyond decorated the table put balloons and banners up treated us like royalty."
• "Very informative and helpful staff."
• "The Staff are polite, friendly, professional and ever so helpful."
• "Service was pleasant and prompt."
• "Staff very nice and nothing is too much trouble."
• "They're always very helpful with my gluten free and vegetarian needs and Tim especially is always extremely polite, friendly & helpful."

Cons:

• "The staff were sat on their phones behind they bar, service was average."
• "The staff didn't seem very happy to be there."
• "The staff don’t seem in the least bit motivated and couldn’t care less."
• "Saturday evening, made to feel very unwelcome-cleaning up at 9.30pm to close the pub."
• "Seems some of the staff weren't interested in customer service tonight."
• "One certain staff member was very rude, pushing past the table and pushed the pushchair out of the way when walking past."
• "Very disappointed tonight, steak burger was burnt and no sauce on my hubby, there was no staff around to ask and waited a long time for plates to be cleared and our next course none of the staff asked how our meals were."

Food Quality

Pros:

• "The restaurant itself is clean, organised, and the food was excellent quality."
• "Always enjoy our meal here with our daughter and her family food hot and delicious served promptly."
• "good variety of food which was all hot and fresh. Food very tasty and good value for money."
• "Food was excellent as usual service was outstanding hostess was great."
• "The food here was lovely and the restaurant clean."
• "Food is always hot, fresh and great tasting."
• "Food was really tasty, it did taste like quality produce."

Cons:

• "The food was cold and didn't have any flavour."
• "The food was rough to say the least."
• "Both my son's and grandson's steaks were overcooked and the sausage was burnt on their mixed grills."
• "The quality of the food was appalling. I had ribs and chicken, it was dry and tasted horrible."
• "Food was bland and undercooked."
• "Chicken melt didn't taste very fresh, quite hard in fact."
• "The ultimate BBQ I ordered, everything was way overcooked."

Value for Money

Pros:

• "Didn't cost a fortune so yer pays her money etc."
• "The kids had 3 course meals for 5.99 each can't beat that!"
• "For £10 it is extremely good value."
• "I pay £19 for 2 adults and 3 kids for unlimited food and drink. I can't moan at that price."
• "Bargain at this price."
• "Great value deals all the time."
• "And for an adult and two children all in for £20 is a bargain."

Cons:

• "Deserts (without an offer) as far as pub foods are concerned are way overpriced."
• "Why should I have to spend more and 'supersize' my meal to get an appropriate amount in the first place??!!"
• "Lovely breakfast, however very expensive!"
• "We had the 8 ounce rump steak nearly £13, chips didnt look right & very little on the plate for the money, wont be having that again."
• "Lovely food, but very disappointed for value for money, £30 for 2 on a Sunday, a starter to share and main courses."
• "Fish cakes ok but the meal was very overpriced at £9.50."
• "for £26 I expected better service at least."