Flagstaff Island Brewers Fayre Reviews Summary

Service

Pros:

• "The staff are amazing!! Caz, Laura, eve, holly, Laura and Chloe are all very welcoming every time we stay."
• "Staff were accommodating and all meals served together, hot and no mistakes!"
• "Clean & tidy, great service by staff, food cooked fresh & was very tasty."
• "This place is just lovely. Really nice staff helpful and friendly."
• "A Nice couple of days with great service and smile to match. Amelia was professional and courteous."
• "Great service from Nicola, who made sure that all was OK with our Meal."
• "Absolutely loved it. Friendly smiling staff."

Cons:

• "Service wasn't very good. Wait between courses was too long."
• "One of the waitresses was so loud. Wasn't an enjoyable time at all."
• "However the food itself was very below standard."
• "Waited 45mins for our food."
• "Service was rediculously slow, ordered a beer and 30mins later still didn't have it."
• "Staff service poor, no atmosphere! AVOID at all costs!!!!"
• "The staff are slow the place wasn’t very clean to be fair the food was standard and took ages to be served and when it came out wasn’t that nice anyway."

Food Quality

Pros:

• "Food lovely even the kids food was lovely."
• "The 8oz rump steak was good."
• "Fabulous freshly cooked beer battered fish!"
• "Amazing food I highly recommend the clucking ale burger. Fantastic batter and succulent chicken."
• "Great and tasty macaroni three cheeses, well-cooked and soft delicious garlic bread."
• "Food was lovely."
• "Can't fault the food as it was hot & lovely and would come again."

Cons:

• "Had the worst nachos in my life, nachos with no guacamole, little sour cream and hard cheese..."
• "Stopped off for food on a journey. Didn't expect great things but food was poor quality, portions were small."
• "Food horrendous for price."
• "Sunday dinner was cold, just as it had not been thawed out, sent it back."
• "The food was poorly cooked looking like it had been sat a while and not hot enough..."
• "Food wasn't great food was dry and not very warm."
• "Food was so delicious and the pudding was fab when we eventually got it."

Cleanliness

Pros:

• "It was very clean and tidy. We were welcomed and taken to our table then the restaurant was shown and explained."
• "Spotlessly clean restaurant."
• "The room was nice and clean."

Cons:

• "Nice appearance outside but lots of cigarette ends and packets lying around."
• "The carpet was dirty on entrance. Dusty shelves around."
• "Made the atmosphere extremely uncomfortable, I didn’t wanna eat what was in front of me, nobody did, nobody wanted to talk to anyone and I just felt like crying."

Value

Pros:

• "The manager was nice enough to give us a discount."
• "3 hours of parking is included if you register your car registration at the entrance to the restaurant."
• "£30 For two adults mains 2 kids meals and puddings for all drinks was well with free refill."

Cons:

• "Tried the new summer grill plate which was nearly £15 was big and most of it was nice however the chicken was still pink and rubbery inside."
• "Food arrived with undercooked chips, cold peas and missing food items that should have been included on the plates."
• "The food today was appalling."