Devon House Jamaican Restaurant & Bar Reviews Summary

Category: Jamaican restaurant Birmingham

Address: 16 Hall St, Birmingham, B18 6BS, United Kingdom

Phone: +441214487203

Rating: 4.2
based on 178 reviews.

Food Quality

Pros:

  • "The meats melted in your mouth and were so soft. It was full of flavour with just the right amount of pepper."
  • "The curried mutton was absolutely delicious, the meat literally fell off the bone."
  • "Fantastic dinner last night at Devon House. We had mutton & veggie curries both with rice & peas & fried plantain. All were lovely & full of flavour."
  • "Food was nicely done, flavourful, hearty and generous portion."
  • "The Jamaican fruit cake was amazing but didn’t last long enough for a photo 😉😋."
  • "I had steamed seabass rice and peas with salad.... OMG, it melted (literally) in my mouth... it was delightful."
  • "The food was amazing and authentic, good voice and good portions."
  • "First time having Caribbean food and tasted great."

Cons:

  • "The food was simply not up to par!! We ordered the, 'Fillet of Sea Bass' and it was honestly inedible."
  • "I found the garlic prawns too rubbery and just not to my liking. The rice and peas were not great, tasted like it was old rice."
  • "The stew chicken was literally awful, tasteless, dry, tough and I would not recommend it."
  • "The food was well below average, the plaintin was not ripe and was as dry as crackers, salt fish fritters was swimming in oil."
  • "The food was over done. My curry goat was tender but full of bones."
  • "The restaurant opens at 5 and we arrived at 5.30 so i dont understand why the vegetarian curry was not available?"
  • "I ordered prawn curry & the shells were still on, rice & peas was burnt, the curry sauce was like curry water."
  • "The food was disgusting, staff are rude and the manager ain't got a clue how to manage the restaurant."

Service and Staff

Pros:

  • "Service was a tad slow but the awesome music more than made up for it."
  • "Waited about 10min before appetiser served and another 10 min for mains. Food was nicely done, atmosphere and staff nice friendly."
  • "Our waitress was an angel. I have had a rough week, and my partner and I were telling her of my woes. She sat and listened to us and shared her own life experiences with us."
  • "Clean and tidy establishment with friendly and helpful service."
  • "My waitress was top notch 20/10."
  • "The restaurant is clean and spacious. Staff are pleasant."
  • "Great service from start to finish our waiter William was super helpful and friendly."
  • "Fantastic customer service. Gregory is lovely in particular and goes out of his way to make sure everyone feels welcome."

Cons:

  • "The service to be slow and they appeared unsure of what was available. There were several items we had asked for and they did not have them."
  • "Ordered some cocktails which I found were seriously watered down, not worth the price."
  • "Service was very slow. Only had 2 drinks in 3 hours!. No attention after taking the order. Waitresses were just standing at the bar rather than checking in on the tables."
  • "I have never been so disappointed !!! This was a memorial dinner for my mother of 12 guests. The food was well below average. There was no manager on site."
  • "The disappointing factor was the waiting time. We were informed the meat was already cooked however were waiting for 40 minutes before bring served."
  • "Waited over 90 minutes, 9:30, by the time the food arrived."
  • "Waited ages for our drinks. Then we ordered our food which took nearly an hour..and when it arrived, it was cold!"
  • "Service was very slow. Took them literally 1 hour to come n take our order and food came to our table 9:30."

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