Address: Kidderminster Rd S, Hagley, Stourbridge DY9 0JB, United Kingdom
Phone: +441562700014
Rating: 4.8
based on 185 reviews.
Staff and Service
Pros:
"Staff both welcoming and knowledgeable."
"Friendly staff (Gem) and beautiful birds."
"The staff were very friendly and informative and were very happy to keep bringing birds out to fly and feed."
"The staff here truly care for the animals and have a real passion which is shown in the displays and knowledge of the birds."
"The staff are very friendly and welcoming and really know their stuff!!"
"The staff take time to show you around. Talk to you about the birds and each bird they use to fly is handled and treated with the upmost respect."
"The staff were extremely knowledgeable, and welcoming."
Cons:
"Certain staff were moody and didn't welcome us at all."
"Unfortunately they lost a bird took them 3hrs so we got bored as they gave us no alternative to move on."
"Although... souvenirs are extremely pricey and one of the bird necklaces I purchased for my nephew fell apart by the time we reached home."
Experience and Education
Pros:
"Always a fascinating experience watching the birds be flown and learning more about them."
"What an amazing afternoon, spoilt I suppose as flying time lasted in excess of 2hr 30 mins."
"The guide/instructor was very informative and funny and we really did learn a lot off her."
"The falconers gave out lots of information and were happy to answer any questions."
"The lady who was with us on the day was great and had a huge amount of information about them all and was very helpful and knowledgeable with any questions that were asked."
"The flying displays are incredible as well."
"Having these wonderful majestic birds flying between us and landing on our hands was unforgettable."
Cons:
"It was a rush job to show my baby birds of prey."
"The flying display was slightly disappointing with only one small bird doing one flight and then being held while eating."
"Be aware during really wet weather and strong winds they may not bring the birds out for display because of it been hazardous."
Value for Money
Pros:
"Excellent value for money."
"Good value for money. We have planned to return & do a longer session next time."
"£8 for adult/child entrance. Bargain for what you get."
"Cost £7.50 for two of us. Very good value for money."
"Well worth the £4 entry per adult."
"Best £5 iv ever spent, especially watching the birds fly overhead as the wife is scared of birds."
"Fantastic Falconery centre. £6 entry for adults."
Cons:
"Possibly the most overpriced waste of time I've ever encountered!"
"It's way too expensive for what it is... was there an hour tops as very small."
Animal Welfare
Pros:
"It's clear the handlers know lots about the birds and have a passion for their well-being."
"All the birds are rescue animals and in good condition."
"The birds are absolutely beautiful and so loved by the staff."
"The caregivers looking after the birds have a wealth of knowledge of all species and the birds’ enclosures are very spacious with plenty of opportunity for the birds to come out to fly and meet visitors."
"The aviaries appear more than adequate for the birds so they are very well looked after and the facility as whole was very clean and we'll maintained."
Cons:
"It was however sad to see these beautiful birds caged and not having the freedom to fly as cages not large enough to do so."
"These beautiful creatures should have space to fly free, and not just for the entertainment of humans."
"Quite disturbing to see how these beautiful birds are shackled to a perch or stuck in an enclosure that is featureless and lacking any stimulation."
"The ropes that tie the flying birds in the large pen are too restrictive."
"The birds all looked depressed and some even looked lifeless."