Chettinad Restaurant Reviews Summary

Food Quality

Pros:

• "Nice simple authentic South Indian recipes, good prices and really fresh."
• "The food quality is always good. The service is always friendly."
• "Really enjoyed the meal here, I would say the best curry house I have ever visited."
• "The food we did eat was lovely and fresh."
• "The food was quite delicious and the ambience for the restaurant was also quite amazing."
• "The food was amazing and tasty 😋"
• "The food was wonderful and we can taste the real flavor of South Indian food."

Cons:

• "The Papad the fried fish all had a burnt oil/ old oil taste to it."
• "Far from authentic dosas. No crispness. Poor taste."
• "The name chettinad has been misused because nothing tastes like proper chettinad cusine."
• "Chicken curry tasted like some package food was warmed up and served."
• "The fish curry looks Soup not a Curry, Coconut chutney is easy to make but that too looks very bad in taste and the cauliflower is raw just coated but not cooked."
• "Poor food quality, lamb and spinach dish was very salty and swimming in oil."
• "The food was very average and mediocre."

Service

Pros:

• "The person who served us today is kind and courteous."
• "Staff were friendly and knowledgeable on food allergies."
• "The waiter who served was really friendly and looked after us really well."
• "Not to mention the staffs were outstanding and was very free to talk to."
• "The staff were all attentive, super friendly, and clearly passionate about the food."
• "The staff couldn't be any more welcoming and accommodating."
• "Staff are extremely knowledgeable, polite and make great recommendations."

Cons:

• "The service was slow - the restaurant was only about 30% full."
• "Starters took 50 minutes from ordering and received mains about 30 minutes after we finished our starters."
• "The restaurant was understaffed and the staff were clueless about what was going on."
• "However we sat for 20 minutes without any service."
• "The service was pretty slow. Waited over 40 minutes for 3 dosas and a biryani!"
• "Service can be slow."
• "We were challenged into getting the waiters attention, he was engaged in a conversation with his colleague."

Ambience

Pros:

• "The ambience was great."
• "The ambiance is so peaceful, and so eyeful of its traditional touch."
• "Really lovely staff and relaxing friendly ambience."
• "The ambiance was great with excellent customer service."
• "Very nice authentic Indian ambience, friendly staff, amazing food."
• "Amazing decor inside, lovely and spacious."
• "The decor with bells and Indian touches gives u a great feel if u relate to India or south India."

Cons:

• "I don't know what the other reviews are talking about 'the nice interior' it was dated, needed an uplift."
• "Seating is crammed in."
• "Also a group of men chatting so loud really was interfering with our experience and they won’t stop at all."
• "The chill paneer was drowned in sauce which just completely masked the flavour of anything else."
• "The only good thing was the decor."
• "We waited so long and when we got the food it tasted sour and like it had been reheated."
• "The servers were nice. But there was no cutlery on the table and the servers took a while to place them there."

Value

Pros:

• "Vegan was catered for well."
• "The price of food was fair sub £50 which included drinks, 2 Starters and 2 main courses."
• "The cost was very reasonable. Cost: 29.50 for 2 kottu parathas and 3 masala chais."
• "And finally the cost even with 4 adults and 1 7 year old and toddler eating to our fill, we just managed to spend only around 75£ for the huge amount of food we stuffed ourselves with."
• "The lunch deal is amazing, generous portion and great value for money."
• "Prices very decent."
• "First time trying Southern Indian food, it was delicious."

Cons:

• "Order Lunch Thali on week days, Saturdays they charge extra £2 for the same plate, which sounds a bit odd."
• "The portion size was normal, it was totally overpriced. Paying 14£ for two portions of semiya payasam."
• "Frozen Chapati/bread was microvawed and served."
• "I had a Thali, I certainly didn't think it was worth £15."
• "But very small quantity compared with my last 2 orders- Chicken biriyani."
• "Overall for £16 they can do much better…"
• "The price is expensive."