"Food was delicious however portions were on the small size so make sure to order sides."
Cons:
"The bad thing is that they charged £3:95 for a SMALL glass of (non-organic) apple juice half filled with ice so you get approximately an eighth of a litre for £4."
"Food was ok, however, the rice portion was small and the starter was warm."
"The food was good, but the Lamb Shank in the Masaman dish was partly cold."
"I just prefer a small proper Thai place, this is just far too expensive with small served dishes with quite honestly mediocre flavours."
"The food taste good, there's definitely less salt in their food preparation which I really like, but I think real authentic flavours were missing too."
Service Quality
Pros:
"The service was second to none, very attentive and friendly staff throughout our visit."
"Staff were friendly and helpful."
"The staffs were attentive, clean table and cutleries."
"Enjoyed a lovely meal here at Giggling Squid! Great staff, competitive menu items, a good selection of items to choose from."
"Absolutely lovely dinner staff so welcoming."
Cons:
"Service outside was slow and almost felt forgotten, for example, drink ordered wasn't available but took a while to mention it and bring an alternative."
"While there were plenty of staff, it seemed extraordinarily difficult to attract anyone's attention."
"We waited over 40 minutes for someone to come and take our orders. No one even came to take our drinks orders."
"Terrible service, had to wait near on an hour for our bill while the staff walked around doing nothing."
"The service was so bad but we gave it the benefit of the doubt as it had recently opened. But then my main course was cold and I had to wait 30 mins for it to arrive again."
Ambience and Decor
Pros:
"The restaurant is pretty large and is also nicely decorated in a very floral theme!"
"A bright and airy room with many floral accents really brightens the restaurant on an icy winter's day outside."
"The decor is pleasing, a little romantic but not overwhelming."
"Incredible new Thai experience at the previous location of the Loch Fyne restaurant in the heart of Chelmsford. The setting is very bright and spacious, the decor is unique and vibrant."
"The venue and food is really tasty! Drinks are very yummy. Great portion sizes."
Cons:
"Industrial style restaurant with no soft furnishings to absorb the excess sound."
"I went for the flowery pretty looking seats with my 9-year-old. Read the very unappealing menu introduction of the founder... who wrote about ant eggs as a delicacy along with other yucky things and the name giggling squid is not very appetizing either."
"The atmosphere and staff were absolutely brilliant, went there for a birthday celebration and we enjoyed the evening, would definitely visit again!"