Thai Marina Reviews Summary

Food Quality

Pros:

• "The best ever Thai food!!! It is so incredibly tasteful."
• "Every bite was so delicious and couldn't help going back for more."
• "The duck rolls were amazing. I had the red Thai chicken curry with coconut rice and my husband had the lamb massaman with sticky rice. Both were awesome."
• "THE BEST Thai food I’ve ever had!!"
• "We bought a take away this evening and it was absolutely delicious. One of the best Thai meals we have had."
• "Best tasting thai food I've had in a long time!"
• "Fantastic authentic Thai food."

Cons:

• "I had the special lamb dish. It was like a runny soup and meat was very tough."
• "We were all very disappointed as the flavours were not as nice as what they serve at the restaurant to dine in."
• "Worst Singapore noodles I've ever had."
• "I ordered a prawn Panang prawns were very over cooked and tough, the sticky rice was cold."
• "Our mains were bland."
• "Food was mediocre and highly priced for what it was."
• "The food came poorly prepared with watery noodle full of sugar."

Service

Pros:

• "Great customer service food also came out really quick after ordering."
• "Service was friendly and food came out quickly."
• "Polite staff with food delivered in good time."
• "We had a brilliant server who was friendly and attentive."
• "Staff where also incredible and even helped keep my little boy entertained while I ate my food."
• "The staff are very well presented and polite, and from ordering, to the meal arriving was a nice length of time to allow us to enjoy our evening and not feel rushed."
• "Service was great, really friendly, and the setting is lovely."

Cons:

• "Staff seemed to be in a trance."
• "It was hard to attract anyone's attention."
• "Service was very unpleasant, no smile, no small talk, the staff looked like they were forced to work there."
• "Staff for a Thai restaurant were bored stiff and didn't have any enthusiasm."
• "Service was very unatentive, no option of chop sticks available."
• "The customer service was poor, with a very long wait between starters and a main."
• "Also, our waitress was quite rude, firstly when I requested a jug of water & secondly, when I asked for extra onion with my crispy chilli beef."

Price and Value

Pros:

• "Great prices and great wine ;)"
• "Surprised when the bill came how reasonably priced it was."
• "Very warmth service."
• "Such delicious food for such a reasonable price!"
• "Had the £15 lunch menu, starter, main and a glass of wine. Excellent value, good portions, superb food, attentive and friendly service."
• "Very reasonably priced for the quality of the meal."
• "There is a reasonably priced lunch menu (starter and main) with glass of wine for £17.50."

Cons:

• "The price of the dishes are on the higher average and you have to pay £3 for a bowl of rice."
• "Prices have gone up a fair bit in the last year."
• "Paid £35 for a single starter (not shared) and only a quarter aromatic duck with 12 packcakes and 2 x plum sauce containers!"
• "Extortionate prices for mediocre food."
• "Price of the mains were not reflected with the quality of the food served!"
• "Very dissatisfied & disappointed with the food from here, it was way too expensive."
• "Like most Thai restaurants the portions are small and prices are high. But it's worth going for a treat."

Atmosphere and Location

Pros:

• "With unique location at harbour and perfect view of the harbour, you have a full stomach in the end with perfect flavours and full eyes with perfect views of the sea and ships as well."
• "Good view of the harbour, plenty of outside seating."
• "Beautiful atmosphere looking at the boats go by on the harbour."
• "The restaurant is fabulously located on the waterfront."
• "The relaxed atmosphere of sitting outside whilst watching the yachts sail by, enjoying a local beer with good quality Thai food and excellent service is what I call a perfect way to spend an afternoon."
• "A Thai restaurant located in the lovely Sovereign Harbour Marina."
• "Great location, who wouldn't love sitting in sunshine looking over the Marina!"

Cons:

• "However, it did not help as the staff started talking about us in Thai."
• "It is really a lamentable service, we waited 1 hour before being served."
• "We booked a week in advance as it was my Birthday. When we arrived we had to wait 45 mins for a table along with several other customers."
• "It was such a horrendous experience and we will never come back to this place."
• "After waiting in a queue for 10 minutes... there was no table for us!"
• "Not sure what happened today however but there seems to be a few new members of staff that clearly have no idea what customer service is."
• "Located in an industrialised area of town and quite difficult to locate by car."